Thorough hotel Steward with over 2 years of experience working in hospitality industry. Experience working both back of house and front of house. Meets service quality standards and responds to guest questions or problems quickly.
Overview
3
3
years of professional experience
Work History
Seasonal Steward
National Geographic Lindblad Expeditions
07.2024 - Current
Answered the questions of passengers to help determine needs and offer options.
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Stepped into additional roles during busy times to boost coverage of important stations.
Assistant Financial Accountant
Norwegian Cruise Line
08.2023 - 10.2023
Tracked funds, prepared deposits and reconciled accounts for a cruise of 2,000 passengers to ensure financial integrity of guest invoices ensuring financial profit for the company and fair billing for guests
Maintained the integrity of a cash box containing $5,000, using thorough reports detailing each withdrawal and deposit to ensure the proper balance
Completed audits on multiple revenue centers on the vessel on a daily basis to ensure each center charging each sale correctly, maximizing profit
Food & Beverage Data Clerk (Provisions)
Norwegian Cruise Line
07.2023 - 08.2023
Compiled a daily report of the total daily food cost of the vessel to keep the outlets responsible for their daily budget
Assisted the Provision Master in compiling the weekly incoming order using consumption data shown in excel charts
Did weekly stock of the vessel's inventory averaging around $600,000 to ensure no discrepancies and loss of revenue for the company
Posted requisitions from galleys and outlets on board every day to accurately represent on-hand inventory.
Chefs' Personal Assistant
Norwegian Cruise Line
06.2023 - 07.2023
Created and distributed weekly operational updates to keep employees informed of changes and progress
Assisted with payroll processing, including verifying and entering employee time sheets
Assisted in compiling meal count reports weekly to send off to corporate
Prepared and submitted expense reports in a timely manner.
Pharmacy Technician
Rite Aid
11.2021 - 06.2022
Assisted pharmacists in preparing and dispensing medications, IV solutions, and infusion therapies
Organized and labeled prescription medications in an efficient and accurate manner
Verified accuracy of patient records, entered data into pharmacy system, and updated patient profiles.
Education
High School Diploma -
Susan E Wagner Highschool
Staten Island New York
05-2020
Skills
Cleaning
Dishwasher management
Silverware Polishing
Hospitality
Turndown service
Housekeeping
Timeline
Seasonal Steward
National Geographic Lindblad Expeditions
07.2024 - Current
Assistant Financial Accountant
Norwegian Cruise Line
08.2023 - 10.2023
Food & Beverage Data Clerk (Provisions)
Norwegian Cruise Line
07.2023 - 08.2023
Chefs' Personal Assistant
Norwegian Cruise Line
06.2023 - 07.2023
Pharmacy Technician
Rite Aid
11.2021 - 06.2022
High School Diploma -
Susan E Wagner Highschool
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