Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jonathan Barrow

Raleigh,NC

Summary

Dynamic Warehouse Manager and Copier Service Technician with a proven track record at Milner Inc, enhancing customer satisfaction and streamlining inventory processes. Excelled in problem-solving and maintaining attention to detail, achieving significant improvements in operational efficiency. Skilled in inventory management and customer service, fostering positive workplace culture and customer relationships.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Warehouse Manager

Milner Inc
08.2023 - 12.2024
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.

Copier Service Technician

Milner Inc
08.2022 - 08.2023
  • Improved customer satisfaction by efficiently diagnosing and repairing copier issues.
  • Consistently exceeded performance targets in terms of completed repairs and customer satisfaction ratings.
  • Minimized equipment downtime by promptly responding to service calls and prioritizing urgent requests.
  • Collaborated effectively with team members to manage complex repair projects.
  • Stayed up-to-date with industry advancements, attending training sessions as needed for continuous improvement.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Copier Service Technician

Advanced Office Solutions
02.2016 - 08.2022
  • Serviced Ricoh equipment for expedient repair and minimal downtime.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Education

GED -

Lenoir Community College, Kinston, NC
05-2006

Skills

  • Inventory management
  • Problem-solving
  • Customer service
  • Attention to detail
  • Works Well Under Pressure
  • Multitasking and organization
  • Written/Verbal communication

Certification

A+ Certification

Timeline

Warehouse Manager - Milner Inc
08.2023 - 12.2024
Copier Service Technician - Milner Inc
08.2022 - 08.2023
Copier Service Technician - Advanced Office Solutions
02.2016 - 08.2022

A+ Certification

Lenoir Community College - GED,
Jonathan Barrow