Jonathan Barrow
Raleigh,NC
Summary
Dynamic Warehouse Manager and Copier Service Technician with a proven track record at Milner Inc, enhancing customer satisfaction and streamlining inventory processes. Excelled in problem-solving and maintaining attention to detail, achieving significant improvements in operational efficiency. Skilled in inventory management and customer service, fostering positive workplace culture and customer relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Milner Inc
08.2023 - 12.2024
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Copier Service Technician
Milner Inc
08.2022 - 08.2023
- Improved customer satisfaction by efficiently diagnosing and repairing copier issues.
- Consistently exceeded performance targets in terms of completed repairs and customer satisfaction ratings.
- Minimized equipment downtime by promptly responding to service calls and prioritizing urgent requests.
- Collaborated effectively with team members to manage complex repair projects.
- Stayed up-to-date with industry advancements, attending training sessions as needed for continuous improvement.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Copier Service Technician
Advanced Office Solutions
02.2016 - 08.2022
- Serviced Ricoh equipment for expedient repair and minimal downtime.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Education
GED -
05-2006
Skills
- Inventory management
- Problem-solving
- Customer service
- Attention to detail
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
Certification
A+ Certification
Timeline
Warehouse Manager - Milner Inc
08.2023 - 12.2024
Copier Service Technician - Milner Inc
08.2022 - 08.2023
Copier Service Technician - Advanced Office Solutions
02.2016 - 08.2022
A+ Certification
Lenoir Community College - GED,
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