Jonathan Barton
Wichita,KS
Summary
Dynamic leader with a proven track record at USIC Locating, adept in Operations Management and Team Leadership. Excelled in transforming teams for peak performance, enhancing customer relationships, and driving operational improvements. Achieved significant targets through strategic business development and process optimization. Skilled in staff management and fostering professional growth, consistently exceeding goals with a focus on quality and efficiency. Results-driven accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for performing utility locates. Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over several years of management performance. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Enterprising Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
22
22
years of professional experience
Work History
Associate Area Manager
USIC Locating
04.2024 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Transformed underperforming teams into productive, profitable teams.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Area Supervisor
USIC Locating
12.2019 - 04.2024
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Planned sequence of operations and established schedule.
- Increased customer satisfaction with enhanced staff training and regular performance evaluations.
- Improved team efficiency by streamlining communication and implementing effective task delegation strategies.
- Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Utility Locator
USIC Locating
08.2015 - 11.2019
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Enhanced safety by accurately identifying and marking underground utility lines.
- Provided training to new employees on proper techniques for utility locating practices.
- Improved efficiency with prompt response to locate requests from contractors and homeowners.
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Collaborated with construction crews for safe excavation, avoiding service disruptions or delays.
- Coordinated with other field technicians to efficiently complete large-scale projects within designated timeframes.
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Drew maps of utility lines and potential plans for future ones, providing detailed locations and information.
- Increased customer satisfaction by providing thorough explanations of markings and utility locations.
- Ensured compliance with federal, state, and local regulations during all utility locating activities.
Iron Work Construction Member
Snodgrass Construction
07.2013 - 07.2015
- Complied with OSHA and company safety guidelines for height safety, lock out tag out, confined space, and hazardous material handling.
- Erected structural steel and iron frameworks for bridges, buildings and other structures.
- Cut metal components to required lengths using metal shears, hacksaws, and bar cutters.
- Ensured structural integrity by properly installing and aligning steel components according to specifications.
- Contributed to successful project completion through precise cutting, bending, and welding of metal materials.
- Positioned rebar and other iron reinforcement following pouring of concrete.
- Upheld high-quality craftsmanship standards while working on complex projects, resulting in successful completion with minimal defects or rework required.
- Expedited construction timelines by effectively operating heavy equipment, such as cranes and forklifts.
- Skillfully operated hand tools such as spud wrenches or drift pins for aligning bolt holes in steel members during assembly processes.
- Set up and operated shears, brakes and presses to complete jobs to required specifications.
- Installed steel cables to reinforce structures before tightening and reinforcing.
- Enhanced workplace safety with consistent adherence to established protocols and regulations.
- Demonstrated adaptability in tackling diverse projects ranging from commercial buildings to industrial facilities and infrastructure work like bridges or tunnels.
US Army Soldier
US Army
07.2002 - 11.2012
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
- Coached and mentored new recruits for motivated, high-performing teams.
- Secured and protected military property, assets, and personnel.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
Education
Associate of Science - Criminal Justice
Central Texas College
Online Campus2008
Skills
- Staff Management
- Operations Management
- Relationship building and management
- Team Development
- Goals and performance
- Performance Management
- Operations
- Controlling costs
- Process Improvement
- Customer Relationship Management
- Quality Assurance
- Business Development
- Talent review
- Recruitment and hiring
- Territory Management
- Training and coaching
- Attention to Detail
- Leadership skills
- Team Leadership
- Operations Improvements
Timeline
Associate Area Manager
USIC Locating
04.2024 - Current
Area Supervisor
USIC Locating
12.2019 - 04.2024
Utility Locator
USIC Locating
08.2015 - 11.2019
Iron Work Construction Member
Snodgrass Construction
07.2013 - 07.2015
US Army Soldier
US Army
07.2002 - 11.2012
Associate of Science - Criminal Justice
Central Texas College