Jonathan Bean
Lebanon
Summary
Detail-oriented professional with proven ability to enhance customer satisfaction and streamline operations. Skilled in teamwork and problem-solving, committed to delivering positive experiences and improving workflow efficiency.
Experienced with overseeing factory operations and leading production teams. Utilizes process optimization and quality control techniques to enhance efficiency. Strong understanding of team dynamics and effective problem-solving.
Overview
14
14
years of professional experience
Work History
Contract Labor
Stephen Wright Footings
Lebanon, TN
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
Assistant Store Manager
Orielly Auto Parts
Murfreesboro, TN
10.2022 - 08.2024
- Assisted in daily operations, ensuring efficient inventory management and product availability.
- Trained and mentored staff on customer service best practices to enhance team performance.
- Developed and implemented merchandising strategies to optimize product display and sales.
- Analyzed sales data to identify trends, informing inventory purchasing decisions.
- Ensured compliance with company policies and procedures, maintaining a safe work environment.
- Coordinated staff schedules to maximize coverage during peak hours and improve service efficiency.
- Resolved customer inquiries and complaints, fostering positive relationships to promote repeat business.
- Collaborated with management on strategic initiatives to drive store profitability and growth.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Sign Installer
Select Sign Service
Murfreesboro, TN
04.2022 - 08.2022
- Installed various types of signage, ensuring compliance with local regulations and safety standards.
- Operated and maintained installation tools, enhancing overall efficiency and effectiveness of sign placements.
- Collaborated with clients to determine signage needs, providing expert recommendations for optimal visibility and impact.
- Streamlined installation processes by implementing new techniques, reducing time spent on-site while maintaining quality standards.
- Improved client satisfaction by efficiently installing and maintaining high-quality signage for various businesses.
- Evaluated job sites before beginning work, identifying potential hazards or obstructions that could impact the installation process.
- Optimized workflow efficiency by troubleshooting issues and implementing corrective actions in the installation process.
- Maintained a safe working environment by adhering to industry best practices and safety regulations during sign installations.
- Conducted thorough pre-installation assessments to determine optimal placement strategies for maximum visibility of signs without compromising safety or aesthetics.
- Enhanced team productivity by effectively coordinating tasks and managing resources for sign installation projects.
- Reduced costs through proper inventory management of materials and tools required for sign installations.
- Contributed to business growth by consistently meeting or exceeding project deadlines while upholding quality standards.
- Maintained clean and tidy shop space for maximum customer appeal, safety and organization.
- Created custom signs for customers with quality builds and careful installation.
- Installed vinyl on vehicle doors, windows and body panels for partial coverage or complete wraps.
- Assembled interior signs and added tactile or braille additions to substrate.
- Applied vinyl to metal, foam board and plastic by hand and with use of laminating table.
- Completed finish trimming, grommeting, and hemming on signage.
- Inserted sealing strips, wiring and insulating material, as called for in blueprints.
- Coordinated with crane or signaled equipment operators to lift and position structural steel members and hoist beams, girders, and columns to correct positions.
- Hoisted metal components into place, safely operating cranes during process.
- Followed safety guidelines to fasten structural steel members and hoisted cables, chains and rope.
- Followed blueprints and instructions from supervisors to erect columns, beams and girders.
- Dismantled structures and prepared equipment for travel or site movement.
- Unloaded and positioned prefabricated steel and heavy equipment using hoisting equipment, such as cables, pulleys, or hooks.
- Aligned structural steel members to rivet, bolt and weld permanently into place.
Door Builder
J&M Home Supply Inc.
Murfreesboro, TN
12.2020 - 12.2021
- Constructed custom doors using precision tools and equipment.
- Collaborated with team members to improve assembly line efficiency.
- Ensured quality control by conducting thorough inspections of finished products.
- Trained new employees on safety protocols and proper construction techniques.
- Developed strategies for troubleshooting common assembly issues in real-time.
- Maintained a clean and organized workspace to adhere to safety standards.
- Assisted in training new hires on proper door building techniques and procedures.
- Minimized errors during assembly by thoroughly inspecting all components before finalizing construction processes.
- Leveraged advanced woodworking tools and machinery to create intricate designs for unique custom doors.
- Spearheaded initiatives aimed at continuous process improvement within the door-building department for optimized results.
- Adhered to company quality control protocols, consistently delivering doors that met or exceeded expectations.
- Conducted regular equipment maintenance checks, ensuring optimal performance and minimizing downtime.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during the creation of complex custom doors.
- Developed expertise in various types of door materials, including wood, metal, glass, and composite products.
- Boosted overall workshop productivity by offering recommendations for improved organization and work-flow optimization.
- Reduced waste in materials by optimizing usage during the door assembly process.
- Contributed to increased customer satisfaction by providing high-quality custom doors tailored to clients'' needs.
- Enhanced door construction quality by implementing precise measurements and cutting techniques.
- Managed inventory levels for necessary supplies and materials, reducing stock shortages and delays in production.
- Collaborated with team members to ensure efficient workflow and timely deliveries.
- Operated power tools with safety precautions and protective personal equipment.
- Communicated project timeline to consumers and supervisors to maintain on-time delivery.
- Interpreted work orders and read print drawings to review specified results with client.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Cut and shaped materials to meet outlined measurements.
- Installed insulation, trim and other finishing touches.
- Repaired damaged doors, windows and other structures.
- Built and hung custom doors and frames.
- Managed inventory of tools, supplies and equipment.
- Operated forklifts and other heavy equipment.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
Bartender
Tennessee Legend Distillery
Nashville, TN
09.2018 - 06.2019
- Developed and crafted signature cocktails utilizing Tennessee Legend Distillery spirits.
- Trained new bartenders on drink preparation and customer service standards.
- Managed inventory levels, ensuring optimal stock of ingredients and supplies.
- Streamlined drink-making processes to enhance speed and efficiency during peak hours.
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Completed requisitions to maintain required stock par levels.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Cabinetmaker and Installer
Wells Custom Homes
Murfreesboro, TN
05.2017 - 08.2018
- Fabricated custom cabinets using advanced woodworking techniques and machinery.
- Installed cabinetry according to precise specifications and project timelines.
- Improved workflow efficiency by streamlining material handling processes and tools usage.
- Conducted quality inspections to ensure adherence to high craftsmanship standards on all installations.
- Communicated effectively with team members on progress updates resulting in smooth workflow.
- Maintained a safe working environment by adhering to industry safety standards and protocols during cabinet fabrication and installation.
- Reduced material waste by optimizing cutting patterns and implementing sustainable practices.
- Demonstrated proficiency in various woodworking machinery such as table saws, joiners, planers, routers, sanders, drills while fabricating cabinets.
- Utilized advanced woodworking techniques to create high-quality, durable cabinets that exceeded client expectations.
- Ensured proper transport of finished cabinets to job sites, maintaining the integrity of completed work.
- Coordinated with other tradespeople on job sites for seamless integration of cabinetry into larger construction projects.
- Increased overall productivity through effective time management skills and prioritizing tasks according to project deadlines.
- Contributed to business growth by promoting referrals through exceptional craftsmanship and customer service skills.
- Enhanced client satisfaction by designing and crafting custom cabinetry tailored to their specific needs.
- Maintained neat, clean and hazard-free sites.
- Cut plywood, MDF and solid wood to size.
- Sanded and finished surfaces to create smooth and attractive finish.
- Maintained proper fit and appearance of cabinets and countertops to fit into desired installation area.
- Developed and retained excellent tool and machinery skill to produce consistent, top-quality work.
- Maintained compliance with all safety and code regulations to protect crew members, clients and structures from harm.
- Created detailed moldings and trim for cabinetry and furniture.
- Reinforced joints with nails or other fasteners to prepare articles for finishing.
Mover
Little Guy Movers
Murfreesboro, TN
08.2016 - 10.2016
- Coordinated moving operations ensuring timely and efficient service delivery.
- Trained new team members on safety protocols and best practices for loading and unloading.
- Operated various lifting equipment to transport items securely across diverse environments.
- Managed inventory of packing materials, ensuring availability for upcoming jobs.
Carpenter Journeyman
Tradesman International
Nashville, TN
10.2015 - 08.2016
- Constructed frameworks and structures using wood, metal, and other materials.
- Interpreted blueprints and technical drawings to ensure precise measurements and specifications.
- Installed doors, windows, cabinetry, and fixtures with attention to detail and quality standards.
- Collaborated with project managers to prioritize tasks and meet project deadlines effectively.
- Maintained a safe work environment by adhering to safety regulations and guidelines, minimizing workplace accidents.
- Increased customer satisfaction by providing high-quality carpentry work, ensuring a safe and functional environment.
- Maximized structural integrity with careful attention to detail when installing framing, drywall, and cabinetry.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Read and interpreted blueprints to follow specifications of projects.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Measured, drilled and sawed materials to perform successful home improvements.
- Discarded debris and disposed waste to maintain cleanliness and quality standards.
- Measured, cut and installed drywall, paneling and other materials.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Specialized in foundations, framing and finish carpentry.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Safely operated electric cordless and hammer drills and cutting torches.
- Read and interpreted blueprints and construction documents to determine project directives.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Cut and shaped materials to meet outlined measurements.
- Installed insulation, trim and other finishing touches.
- Repaired damaged doors, windows and other structures.
- Built and hung custom doors and frames.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
Shift Leader
Ditech
Edinburgh, IN
06.2013 - 10.2014
- Supervised daily operations, ensuring compliance with safety regulations and company policies.
- Trained and mentored team members on operational procedures and best practices.
- Implemented process improvements to enhance workflow efficiency and reduce downtime.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Maintained machines on the line to keep production going
- Safely operated a forklift to move material as well as load and unload trucks in the shipping area
- Safely and efficiently operate machinery to help with production
Carpenter
IWP Inc
Indianapolis, IN
12.2011 - 04.2013
- Constructed and installed frameworks for residential and commercial buildings using diverse woodworking techniques.
- Operated advanced carpentry tools including saws, drills, and sanders to ensure precision in projects.
- Collaborated with project managers to interpret blueprints and specifications for accurate construction execution.
- Trained junior carpenters in safety protocols, tool usage, and effective woodworking methods to enhance team performance.
- Constructed frameworks and structures using various materials, ensuring compliance with safety standards.
- Collaborated with project managers to interpret blueprints and schematics for accurate execution of designs.
- Operated power tools and machinery, maintaining equipment for optimal performance and safety adherence.
- Developed cost-effective solutions by assessing material usage and minimizing waste during construction projects.
- Supported environmental sustainability initiatives through the utilization of eco-friendly building materials when feasible.
- Enabled seamless installation of doors, windows, and hardware through precise measurements and cutting techniques.
- Mitigated potential structural issues by identifying and repairing damaged framework components as needed.
- Demonstrated versatility in carpentry skillset by successfully working on a diverse range of commercial construction projects.
- Expedited overall construction timeline through efficient framing, drywall installation, and finishing tasks.
- Fostered a positive work environment through proactive problem-solving skills applied during challenging situations.
- Contributed to successful building renovations by performing accurate demolition work according to plans.
- Enhanced project efficiency by collaborating with architects and project managers to interpret blueprints and specifications.
- Maintained high safety standards with proper use of personal protective equipment and tools, reducing workplace accidents.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Followed established job site safety regulations and maintained safe and clean work area.
- Planned and executed work with proper tools and materials to maximize productivity.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
- Measured materials to determine sizes and quantity required for construction project.
- Inspected job sites to identify potential hazards and establish protection and safety standards.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
- Managed inventory of tools, supplies and equipment.
- Operated forklifts and other heavy equipment.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Read and interpreted blueprints to follow specifications of projects.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Measured, drilled and sawed materials to perform successful home improvements.
- Discarded debris and disposed waste to maintain cleanliness and quality standards.
- Measured, cut and installed drywall, paneling and other materials.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Specialized in foundations, framing and finish carpentry.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Safely operated electric cordless and hammer drills and cutting torches.
- Read and interpreted blueprints and construction documents to determine project directives.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Cut and shaped materials to meet outlined measurements.
- Installed insulation, trim and other finishing touches.
- Repaired damaged doors, windows and other structures.
- Built and hung custom doors and frames.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
Education
High School Diploma -
Oakland High School
Murfreesboro, TNSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Machine operation
- Industrial safety
- Standard operating procedures
- Operational excellence
- Team management
- Deadline oriented
- Customer focus
- Environmental awareness
- Production planning
- Waste reduction
- Labor relations
- Workforce scheduling
- Productivity monitoring
- Employee engagement
- Six sigma principles
- Teamwork
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Team collaboration and leadership
- Relationship building
- Safety procedures
- Operational efficiency
- Training and mentoring
- Delegation skills
- Flexible schedule
- Team building
- Safety protocols
- Forklift operation
- Task prioritization
- Work Planning and Prioritization
- Worker training
- Safety management
- Equipment operation
- Self motivation
- Assigning work
- Coaching and mentoring
- Conflict resolution
- Product assembly
- Professionalism
- Continuous improvements
- Quality control
- Technical understanding
Timeline
Contract Labor
Stephen Wright Footings
08.2024 - Current
Assistant Store Manager
Orielly Auto Parts
10.2022 - 08.2024
Sign Installer
Select Sign Service
04.2022 - 08.2022
Door Builder
J&M Home Supply Inc.
12.2020 - 12.2021
Bartender
Tennessee Legend Distillery
09.2018 - 06.2019
Cabinetmaker and Installer
Wells Custom Homes
05.2017 - 08.2018
Mover
Little Guy Movers
08.2016 - 10.2016
Carpenter Journeyman
Tradesman International
10.2015 - 08.2016
Shift Leader
Ditech
06.2013 - 10.2014
Carpenter
IWP Inc
12.2011 - 04.2013
High School Diploma -
Oakland High School