Financial Manager with experience in regulatory compliance, personnel/staffing, process improvement, risk assessment/reduction, and systems projects and deployment. I’m seeking an opportunity to positively impact an organization using my accumulated skills and experience
Overview
34
34
years of professional experience
1
1
Certification
Work History
OSJ Branch Manager
BAR Financial, A Region of Cetera Financial Group
07.2018 - 04.2025
Review submitted business, emails and trades to ensure compliance with firm and regulatory policies.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Strengthened relationships with key Advisors, securing long-term partnerships and driving revenue growth.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Manager, Order Management
E*Trade Securities
01.1998 - 01.2015
Deployed adjustments to principal review parameters that resulted in 40% reduction in reviewed orders while maintaining risk standards
Multi department Bi-weekly AML/Fraud review committee participation as trading SME effectively identified and controlled questionable account activity
Trade monitoring for out of ordinary or fraudulent activity based on KYC reduced trading related multiple account attacks by 38%
Instituted quarterly disaster recovery testing to ensure back-up team ability to access and interact with critical Order Room systems to maintain continuity of operations in event of emergency
Evaluated, reviewed and documented evidence of compliance with FINRA, SEC, and internal audit standards
Maintained high departmental output and below 1% error rate with declining headcount
Screened and hired new staff, performed semi annual goal setting coaching sessions, annual reviews, instituted individual performance improvement plans as needed
Broker/Investment Advisor
U.S. Bancorp Securities
01.1996 - 01.1998
Fund Information Assistant Manager
Franklin-Templeton Distributors
01.1991 - 01.1996
Hired, trained and motivated front line staff. Performed annual reviews and monthly recorded call assessment/coaching sessions
Series 7 Training Team. Provided formal classroom training, test taking tips, and one on one assistance in passing the exam
Trained staff regarding new products, systems enhancements, and updates to policies and procedures
Handled escalated calls when needed
Education
Bachelor's Degree - History
San Jose State University
Skills
Team building and management
Risk mitigation strategies
Analytical assessment skills
Experienced in regulatory compliance with FINRA licenses 7, 24, 55, 63