Jonathan Bell
MIDLAND
Summary
Diligently enhancing customer satisfaction and streamlining operations, I leveraged my strong relationship-building and sanitation standards skills at Bob Mills Furniture and other notable employers. Achieved significant improvements in workflow efficiency and service quality, demonstrating exceptional ability in both team collaboration and meticulous cleanliness maintenance.
Overview
7
7
years of professional experience
Work History
Steward
Racquet Club of Midland
01.2022 - 11.2024
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
Host
IHOP
05.2020 - 10.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Warehouse Worker
Bob Mills Furniture
08.2019 - 05.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Wash Bay Attendant
Summer Sprays
04.2018 - 08.2019
- Supported fellow team members as needed, fostering a collaborative work environment focused on achieving common objectives.
- Leveraged strong communication skills to clarify customer needs before starting vehicle cleaning processes.
- Reduced wait times for customers by optimizing workflow processes within the wash bay facility.
- Enhanced customer satisfaction by promptly addressing concerns and providing exceptional service during their visit to the wash bay.
Education
High School Diploma -
Viola M Coleman
Midland, TX2018
Skills
- Cleaning
- Dishwashing
- Food safety
- Basic housekeeping
- New hire training
- Sanitation standards
- Supply restocking
- Customer assistance
- Relationship building
- Guest relations
- Health code compliance
- Dishwasher management
- Safe food handling
Timeline
Steward
Racquet Club of Midland
01.2022 - 11.2024
Host
IHOP
05.2020 - 10.2022
Warehouse Worker
Bob Mills Furniture
08.2019 - 05.2020
Wash Bay Attendant
Summer Sprays
04.2018 - 08.2019
High School Diploma -
Viola M Coleman