JONATHAN BERNARD
West Chester,OH
Summary
Seeking a results-driven Sales Representative position with a strong background in service sales and a knack for reaching new customers. I seek to proficiently manage the entire sales cycle and consistently close deals with persuasive finesse. I'm confident in public speaking and engaging in one-on-one conversations, excels at building rapport and establishing trust with clients.
Overview
6
6
years of professional experience
Work History
Server
COOPERS HAWK
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Logistics Account Executive
Total Quality Logistics
08.2023 - 04.2024
- Made calls to establish relationships and build a book of business from the ground up
- Sell and close new and existing customers to move their freight
- Negotiate price with shippers and carriers
- Manage daily shipments, resolving issues, to ensure pickup and delivery is on time,24/7365
Flight Attendant
Endeavor Air
04.2023 - 06.2023
- Ensure the safety and comfort of customers while providing extraordinary customer service
- Demonstrate the use of safety and emergency equipment and ensure safety requirements are met
- Prepare, serve, and sell beverages and meals
- Administer and coordinate emergency procedures or provide emergency care when needed
- Work independently and as part of a team to accomplish work tasks and practice safety-conscious behaviors in all operational processes and procedures
Client Advisor
Louis Vuitton
11.2021 - 07.2022
- Provided an exceptional customer experience in the luxury retail segment of LVMH while having the ability to expertly identify desired products for my clients
- Contributed to team and store success by exceeding sales goals by10%
- Created and maintained client relationships for repeat business and performed visual merchandising duties
Customer Experience Specialist
Delta Airlines
02.2019 - 08.2020
- Provide prompt and courteous service to high value customers and general SkyMiles members and their travel agents while assisting with domestic or International travel
- Responsible for booking, modifying, and ticketing both revenue and award travel as well as any upgrade request, providing flight information, and answering any fare questions
- Specialized in solving problems, addressing and documenting concerns
Education
No Degree - Computer Information System
Fulton Montgomery Community College
Johnstown, NY04.2005
Skills
- Bilingual English/Spanish
- Microsoft Office/Word
Timeline
Server
COOPERS HAWK
04.2024 - Current
Logistics Account Executive
Total Quality Logistics
08.2023 - 04.2024
Flight Attendant
Endeavor Air
04.2023 - 06.2023
Client Advisor
Louis Vuitton
11.2021 - 07.2022
Customer Experience Specialist
Delta Airlines
02.2019 - 08.2020
No Degree - Computer Information System
Fulton Montgomery Community College