Jonathan Billings
Westminster,Colorado
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
9
9
years of professional experience
Work History
Manager, Accounting Implementation
Restaurant365
01.2023 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Lead and managed up to 6 employees, develop and evaluate them to be productive and engaged in work.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Mentored team members for career advancement.
- Facilitated successful professional development for the completion of key projects, fostering strong working relationships among team members.
- Enhanced customer satisfaction by resolving escalations promptly, maintaining open lines of communication, and ensuring high-quality experiences.
Accounting Implementation Manager
Restaurant365
04.2022 - 01.2023
- Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
- Maintained accurate records of project documentation including project updates, meeting minutes, key stakeholder communications through project completion.
- Oversaw implementation lifecycle processes based on organizational needs, regulatory requirements and customer demand.
Onboarding Consultant II, Payroll
Toast
08.2021 - 04.2022
- Streamlined payroll processes by implementing efficient systems and software to reduce errors and save time.
- Enhanced employee satisfaction by addressing payroll inquiries promptly and accurately, ensuring timely payments.
- Ensured compliance with federal and state regulations by maintaining updated knowledge of tax laws and reporting requirements.
- Managed accurate and timely processing of multi-state payrolls for hundreds of employees.
- Managed 60-80 projects in portfolio.
Client Advisor
RASI - Restaurant Accounting Solutions Inc.
09.2020 - 08.2021
- Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Contributed to company growth by sustaining business client subscriptions and continued product assistance.
- Streamlined processes for improved efficiency, enabling quicker response times to client requests.
Regional General Manager
Snooze, A.M. Eatery
05.2015 - 09.2020
- Improved regional sales performance by developing and implementing strategic business plans.
- Managed a team of managers across 4 Locations, resulting in increased efficiency and productivity across the region.
- Developed relationships with key stakeholders, enhancing brand visibility and expanding market reach.
- Streamlined operational processes for improved efficiency and cost savings within the region.
- Trained and Developed over 60 Managers dedicated to new restaurant openings.
Education
Bachelor of Science - Hospitality Administration And Management
Metropolitan College of Denver
Denver, CO 05.2010
Skills
- Customer Service
- Business Administration
- Verbal and Written Communication
- Team Development
Timeline
Manager, Accounting Implementation
Restaurant365
01.2023 - Current
Accounting Implementation Manager
Restaurant365
04.2022 - 01.2023
Onboarding Consultant II, Payroll
Toast
08.2021 - 04.2022
Client Advisor
RASI - Restaurant Accounting Solutions Inc.
09.2020 - 08.2021
Regional General Manager
Snooze, A.M. Eatery
05.2015 - 09.2020
Bachelor of Science - Hospitality Administration And Management
Metropolitan College of Denver
Similar Profiles
ADAM STEWARTADAM STEWART
Mid Market Account Executive at Restaurant365Mid Market Account Executive at Restaurant365
Jennifer AllenJennifer Allen
Commercial Account Executive at Restaurant365Commercial Account Executive at Restaurant365
KATIE MCGUINNKATIE MCGUINN
Development Support Specialist (Tier 3) at Restaurant365Development Support Specialist (Tier 3) at Restaurant365
Megan E. JanesMegan E. Janes
Lead, Customer Success Manager, SMB at Restaurant365Lead, Customer Success Manager, SMB at Restaurant365
Celeste arreolaCeleste arreola
Office Worker at Arapahoe Community College-University Center at ChaparralOffice Worker at Arapahoe Community College-University Center at Chaparral