Jonathan Black
Whittier,CA
Summary
Proven Senior Project Manager with a track record of exceeding expectations at CBRE, adept in project planning and client relationship management. Spearheaded projects with budgets over $9 million, ensuring timely completion and cost efficiency. Excelled in mentoring junior staff and fostering team collaboration, while maintaining unwavering commitment to quality and client satisfaction.
Overview
19
19
years of professional experience
Work History
Senior Project Manager
CBRE
07.2010 - Current
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.
- Conducted detailed post-project evaluations to identify key learnings and areas for improvement, fostering culture of continuous improvement.
- Partnered with project team members to identify and quickly address problems.
- Managed budgets exceeding $9 million while effectively controlling costs through diligent financial oversight.
Project Manager
Cascade Facility Services
12.2005 - 07.2010
- Supervised facilities maintenance and project work at 400+ sites for clients which include, but were not limited to, Comerica Bank, Wells Fargo, So Cal Edison, Footlocker, Fed-Ex Kinkos, Armani Exchange and many more.
- Responsible for managing and scheduling 40 maintenance and project technicians covering California, Arizona and Florida.
- Work all ends of Project Management; developing scopes of work, budgeting requirements, vendor management, project timelines, change management, punchwalks, turnovers.
- Provide real-time updates and follow-up communications to clients on a daily basis.
- Held the only emergency after hours phone 24/7 from 2006 on with zero missed calls.
- Field work which included follow-up inspections in all 200 facilities we managed preventative maintenance for to ensure they are being kept to ours and our client's standards.
- Assess needs in the field, prepare and present clients with recommendations to address any needs.
- Prepare and present reviews, updates and account status reports to clients and regular intervals.
- Learn, implement and utilize reporting tools and software systems required by clients.
- Develop efficiencies and cost savings measures for clients while maintaining service standards.
- Develop estimates based and time and materials for all client projevt types.
Education
Liberal Arts And Sciences
Long Beach City College
Long Beach, CAHigh School Diploma -
Cerritos High School
Cerritos, CA06.1995
Skills
- Project Planning
- Scope Management
- Client Relationship Management
- Project Scheduling & Budget Management
- Project plan development
- Training and mentoring
- Meeting facilitation
- Financial Administration
- Specification Review
- Quality Control
- Critical Thinking & Problem Solving
- Excellent Communication
- Team Collaboration
- Detail Oriented
Timeline
Senior Project Manager
CBRE
07.2010 - Current
Project Manager
Cascade Facility Services
12.2005 - 07.2010
Liberal Arts And Sciences
Long Beach City College
High School Diploma -
Cerritos High School
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