Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jonathan Booker

Mastic,NY

Overview

22
22
years of professional experience
1
1
Certification

Work History

Mail Carrier

United States Postal Service
11.2023 - Current
  • Delivers mail, package, customer service
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
  • Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
  • Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
  • Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
  • Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
  • Handled mail and packages with care to prevent damage during delivery.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.

Housemen, maintenance

Hilton Garden Inn Hotel
06.2016 - 03.2019


  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
  • Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
  • Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
  • Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
  • Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
  • Supported hotel operations by setting up meeting rooms and banquet halls according to event specifications.
  • Upheld brand standards consistently by adhering to all policies and procedures regarding cleanliness, safety, and guest privacy.
  • Kept building entryway glass clean and polished for professional presentation.
  • Collaborated closely with front desk staff to communicate room readiness statuses accurately, expediting turnover times for incoming guests.
  • Ensured a welcoming atmosphere for guests with thorough cleaning of guest rooms, including vacuuming, dusting, and sanitizing surfaces.
  • Promoted safety within the hotel by removing hazards such as broken glass or spilled liquids from public spaces immediately upon discovery.
  • Assisted in meeting room preparation, ensuring all necessary equipment and materials were readily available for guests upon arrival.
  • Refilled par stock of guest amenities and supplies in each housekeeping storage area.
  • Improved guest experience by efficiently transporting luggage to designated rooms upon check-in and retrieval upon checkout.
  • Minimized downtime due to unexpected maintenance issues by replacing light bulbs or unclogging drains proactively.

Assistant Manager/Cashier/Customer Service/Mechanic

Indy Fast Lube 3000
08.2008 - 06.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Investigated customer complaints to identify cause of malfunctions.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Repaired and replaced worn and damaged components.
  • Used specialized tools to detect leaks in gas and refrigerant systems.

Dietary Aide

The Hamptons Center for Rehabilitation and Nursing
08.2008 - 11.2008
  • Stocked my cart with supplies and delivered food to the residents , wash dishes and cleaned the kitchen
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.

Assistant Manager/Sales Associate/cashier/Customer Service

Jiffy Lube
09.2003 - 08.2008
  • Assistant manger , worked at different locations when needed , open/close shop , Count money , Compare numbers from the year before, Make deposit to bank , Customer service and reviews to every vehicle, Count inventory every month , Perform schedule maintenance on vehicles

Education

Diploma -

Riverhead Senior High School

Certificate - Automotive accessories

Eastern Suffolk Boces
Riverhead, NY
06.2007

Skills

  • Caregiving
  • Hospitality
  • Hotel experience
  • Automotive repair
  • Customer service
  • Dietary aide experience
  • Cleaning
  • Cash handling
  • Sales
  • Cash register

Certification

  • Driver's License
  • Security license, 12/01/24 to 12/01/26

Timeline

Mail Carrier

United States Postal Service
11.2023 - Current

Housemen, maintenance

Hilton Garden Inn Hotel
06.2016 - 03.2019

Assistant Manager/Cashier/Customer Service/Mechanic

Indy Fast Lube 3000
08.2008 - 06.2016

Dietary Aide

The Hamptons Center for Rehabilitation and Nursing
08.2008 - 11.2008

Assistant Manager/Sales Associate/cashier/Customer Service

Jiffy Lube
09.2003 - 08.2008

Diploma -

Riverhead Senior High School

Certificate - Automotive accessories

Eastern Suffolk Boces

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Jonathan Booker