Jonathan Boudreau
Toms River
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Service Manager
Richmond Automotive Repair Center
2021.06 - Current
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Launched quality assurance practices for each phase of development
Finance Manager
Group 1 Automotive
2020.05 - 2021.07
- Prepare professional presentation of VSC's and auto protection plans based off of customer needs.
- Monitored CIT pipelines to track and log status of loans.
- Proactively identified solutions for customers experiencing credit issues.
- Negotiated loan terms and conditions with customers to secure best deal.
- Proficient in CDK, Route1 and Darwin systems.
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Processed loan applications and monitored progress from start to finish.
Finance Manager
Island Auto Group CDJR
2018.12 - 2020.05
- Assisted customers with completing loan applications and other paperwork.
- Proactively identified solutions for customers experiencing credit issues.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Assessed deal jackets for compliance with underwriting policies.
- Developed and maintained relationships with customers, lenders and other third parties.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
Sales Consultant
Infiniti of Clarendon Hills
2015.06 - 2018.12
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Drove team revenue totals by bringing in top sales numbers.
- Greeted customers upon arrival to dealership and engaged in conversation to uncover specific purchasing needs and budget.
- Accompanied customers and demonstrated performance features on test drives.
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
- Infiniti top performer 2015, 2016, 2017, 21-28 cars per month.
Outside Sales Manager
Vantage Marketing
2014.05 - 2016.11
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Executed successful promotional events and trade shows.
- Managed team of 12 regional sales representatives and consistently achieved high sales targets.
Education
No Degree - General Studies
Penn Foster Career School
Scranton, PA05.2026
High School Diploma - Dental Laboratory Technology
Penn Foster
Scranton, PA06.2012
Skills
- Service Documentation
- Staff Supervision
- Resource Allocation
- Policy and Procedure Enforcement
- Performance Evaluations
- Culture Development
- Problem-Solving
- Goal-Oriented
- Critical Thinking
Timeline
Service Manager
Richmond Automotive Repair Center
2021.06 - Current
Finance Manager
Group 1 Automotive
2020.05 - 2021.07
Finance Manager
Island Auto Group CDJR
2018.12 - 2020.05
Sales Consultant
Infiniti of Clarendon Hills
2015.06 - 2018.12
Outside Sales Manager
Vantage Marketing
2014.05 - 2016.11
No Degree - General Studies
Penn Foster Career School
High School Diploma - Dental Laboratory Technology
Penn Foster
Similar Profiles
Scott SmithScott Smith
Owner/Manager/Technician Master at Muffler & Brake Center Complete Automotive Repair CenterOwner/Manager/Technician Master at Muffler & Brake Center Complete Automotive Repair Center
Inam AzeemInam Azeem
Accountant at Gulf Union Automotive Repair CenterAccountant at Gulf Union Automotive Repair Center
Christopher CatheyChristopher Cathey
Shipping and Receiving Clerk at Thompson Automotive RepairShipping and Receiving Clerk at Thompson Automotive Repair