Jonathan Bourdon
Columbia,MD
Summary
I am an Army Combat Veteran, Operation Desert Shield / Desert Storm. As Federal Police Officer, I excelled in Investigations, and conducted background investigations of individuals accused of alleged crimes and operated NCIC / WALES network, and conducted background checks for individual's for access to Vice Presidents Residence at the US Naval Observatory. Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in M92 Semi- Automatic , M16 Rifle, MP5 Submachine Gun, M60 Machine Gun, SAW Machine Gun, other weapons, defensive tactics and conflict de-escalation techniques. Skilled Law Enforcement competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at Civilian and Governmant facilities. Keen to offer 30+ years of experience and take on challenging new role.
Overview
39
39
years of professional experience
Work History
Federal Security Officer
US Army
Adelphi , MD
03.2014 - Current
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate response.
Federal Security Officer
US Army
Fort Belvoir, VA
11.2012 - 03.2014
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate response.
- Monitored security cameras to identify and respond to suspicious activity.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Patrolled crowds during events to preserve order and promote security.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Searched bags manually to identify prohibited items and contraband.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at [Type] facilities.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
Security Guard Officer
Wackenhut Security Services
Ft. Meade, MD
02.2009 - 11.2012
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored premises and recorded activity in daily officer reports.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Completed incident reports to record security or loss prevention incidents.
- Documented security-related situations and submitted in-depth reports to superiors.
- Reported safety hazards for remediation response.
- Observed patrons and customers to quickly address security situations.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Searched individuals and baggage for weapons and other prohibited items.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Maintained high levels of alertness throughout shifts.
- Provided friendly and professional assistance to employees, visitors and customers.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Monitored security cameras to identify and respond to suspicious activity.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Identified suspicious activity to determine appropriate response.
- Patrolled crowds during events to preserve order and promote security.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at [Type] facilities.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Searched bags manually to identify prohibited items and contraband.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
Sales Representative
Annapolis Seafood Market
Severna Park, MD
03.2007 - 02.2009
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Contacted new and existing customers to outline benefits of products.
- Fostered relationships with customers to expand customer base and retain business.
- Created successful strategies to develop and expand customer sales.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Monitored customer order process and addressed customer issues.
- Demonstrated product features to align with customer needs.
- Adhered to company initiatives and achieved established goals.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Improved overall customer purchasing experiences to promote steady revenue.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Leveraged CRM system to manage sales activities and track sales performance.
- Used CRM database to track referral and appointment data.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Produced sales documents, finalized deals and filed records.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Operated register, handled cash and processed credit card transactions.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Recognized security risks to properly handle situations.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Posed as models for advertising, artistic creation and display of goods.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by 50%.
- Reduced process lags by training employees on best practices and protocols.
Federal Police Officer
Naval District Washington - Department of Navy
Washington, DC
06.1996 - 05.2007
- Completed weekly and monthly reports summarizing activities.
- Created and filed reports to document investigative activities.
- Used defined research procedures to identify and resolve issues.
- Coordinated security operations, equipment and personnel to protect employees and property.
- Monitored ongoing situations and conducted investigations to look for possible threats.
- Interviewed witnesses or suspects to obtain intelligence on illegal activities.
- Investigated suspected and alleged criminal violations of laws to determine if evidence warrants prosecution.
- Partnered with other law enforcement agencies to target violent drug offenders in local communities.
- Arrested subjects and seized assets connected to illicit drug trafficking.
- Worked with officials in foreign countries to share intelligence and target international criminals.
- Served arrest warrants to take individuals into custody as approved by court.
- Canvassed crime areas to help generate leads.
- Worked closely with local law enforcement to investigate crime scenes and collect evidence.
- Worked in undercover assignments to gather evidence, perform surveillance and monitor court-authorized wiretaps.
- Gathered and prepared evidence to prosecute major violators of drug laws.
- Documented facts and statements gathered from complainants, witnesses and accused persons.
- Obtained and executed search and arrest warrants in full compliance with legal protections.
- Executed and obtained search warrants and subpoenas to obtain evidence for resolution of criminal matters.
- Prepared detailed reports and affidavits for courts by obtaining information through physical surveillance and thorough investigations.
- Reported results of investigations with written observations and photographs, and produced final reports.
- Secured evidence from crime scenes, bodies and secondary locations, carefully following sound evidentiary practices and chain of custody requirements.
- Managed surveillance of individuals, specific properties and events.
- Testified in court cases to back up case evidence and detail timelines.
- Bagged evidence carefully and verified submission to proper department.
- Managed crime scene investigations by collecting evidence, performing fingerprinting and taking videos and photos of scenes.
- Opened investigations into issues brought up by individuals in community.
- Mitigated risk, accurately analyzing and evaluating criminal information while processing crime scenes.
- Delivered maximum levels of accuracy when conducting stationary and mobile surveillance on investigatory individuals.
- Sought out witnesses to obtain information about identifiable violations of local, state or federal statutes.
- Conducted background investigations for personnel security clearances.
- Created process to capture, integrate and maintain data supporting field information applications.
- Shortened criminal investigation lead time, executing operational protocol for criminal and non-criminal violations.
- Obtained warrants to search properties for evidence of criminal activity.
- Photographed narcotic purchase transactions to compile evidence and protect undercover investigators.
- Strengthened traceability, developing organization systems for criminal prosecutory case logs, records, reports and agendas.
- Interviewed witnesses and persons of interest to gather statements for use in criminal investigations.
Federal Security Officer
Smithsonian National Air and Space Museum
Washington, DC
02.1995 - 06.1996
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate response.
- Monitored security cameras to identify and respond to suspicious activity.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Patrolled crowds during events to preserve order and promote security.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Searched bags manually to identify prohibited items and contraband.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at Museum facilities.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
Firearms Examiner
District of Columbia Metropolitan Police Departmen
Washington, DC
04.1994 - 02.1995
- Created sketches of and took photographs at crime scenes.
- Kept accurate records of evidence collected at crime scenes.
- Coordinated activities related to crime scene collection, preservation and transportation.
- Examined crime scenes to obtain evidence for investigations.
- Adhered to strict data confidentiality standards to minimize information breaches.
- Investigated potential connections between suspects and crime scene activity.
- Explained complex criminal and scientific findings in easy-to-understand terminology.
- Operated photographic and video equipment to document evidence of crime scenes.
- Analyzed samples, including body fluids, glass, paint, hair and drugs.
- Used computers and laboratory equipment to analyze DNA and bodily fluids.
- Justified findings in court during cross-examinations.
- Examined latent fingerprint evidence using various chemicals.
- Applied techniques such as gas and high-performance liquid chromatography.
- Presented investigative analytical methods and findings in court.
- Conferred with ballistics, fingerprinting and metallurgical experts to interpret findings.
- Analyzed laboratory findings and test results to classify substances, materials and other collected crime scene evidence.
- Identified types of objects used to cause bodily harm.
Security Guard
Combat Security INC.
Silver Spring, MD
01.1992 - 04.1994
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Investigated reported incidents to protect company assets.
- Monitored access control systems and key code records for suspicious activities.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored premises and recorded activity in daily officer reports.
- Verified photo IDs and tickets to allow guests passage.
- Completed incident reports to record security or loss prevention incidents.
- Reported safety hazards for remediation response.
- Observed patrons and customers to quickly address security situations.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Searched individuals and baggage for weapons and other prohibited items.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
Ammunition Specialist
US Army
FT. McClellan, AL
08.1984 - 01.1992
- Completed documentation associated with receipt and transfer of ammunition.
- Promoted overall safety by ensuring ammunition personnel received proper training.
- Inspected, inventoried and issued explosives and conventional ammunition to team of 8 soldiers.
- Provided in-depth coaching and training to personnel with prompting to productively accomplish daily tasks and responsibilities.
- Managed and monitored ammunition supplies and other inventoried materials in storage using MS DOS.
- Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
- Used technical expertise and sound military judgment to learn and perform complex procedures.
- Cleaned and maintained weaponry following official procedures for optimum reliability.
- Inspected and repaired systems to maximize performance.
- Obtained key intelligence to protect troops and aide in combat decision-making.
- Employed ground weapons such as howitzers and vehicle-mounted guns to support combat operations.
- Delivered mission-critical support to forward troop positions needing food, equipment and ammunition.
- Conducted current and future operations planning to execute airspace management requirements for supported echelon.
- Coordinated organizational and intermediate maintenance on guided missile launching systems.
- Loaded, equipped and manned aircraft for mission.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Severna Park High School
Severna Park, MD06.1984
Timeline
Federal Security Officer
US Army
03.2014 - Current
Federal Security Officer
US Army
11.2012 - 03.2014
Security Guard Officer
Wackenhut Security Services
02.2009 - 11.2012
Sales Representative
Annapolis Seafood Market
03.2007 - 02.2009
Federal Police Officer
Naval District Washington - Department of Navy
06.1996 - 05.2007
Federal Security Officer
Smithsonian National Air and Space Museum
02.1995 - 06.1996
Firearms Examiner
District of Columbia Metropolitan Police Departmen
04.1994 - 02.1995
Security Guard
Combat Security INC.
01.1992 - 04.1994
Ammunition Specialist
US Army
08.1984 - 01.1992
Severna Park High School