JONATHAN BRAMLETT
Denver,CO
Summary
Dynamic leader with proven expertise in time management and organizational skills, adept at fostering personal growth and skill development through individualized and group coaching sessions. Demonstrated ability to model effective behaviors and enhance social skills across diverse settings. Proficient in applying positive reinforcement and targeted communication strategies to facilitate client success and contribute to organizational goals. Committed to leveraging innate talents to drive company growth and innovation.
Overview
23
23
years of professional experience
Work History
Level 2 Counselor/ Life Coach
Colorado Gerontological Society
Denver, CO
02.2024 - Current
- Promoted development and enhancement by engaging clients in setting goals.
- Logged client meetings and interventions for better care optimization.
- Supported the enhancement of necessary skills to tackle identified issues.
- Coordinated efforts to outline steps for accomplishing established goals.
- Recorded detailed information on patient interactions along with session notes and advice.
- Guided clients in effective emotional management.
- Directed individuals to external resources for further assistance.
- Facilitated skill development for clients to boost their social, educational and vocational performance.
Bartender Trainer
South Suburban Parks & Recreation
Highlands Ranch, CO
03.2022 - 11.2023
- Assisted in developing and implementing best practices for bar operations including proper sanitation procedures.
- Demonstrated safe working methods to ensure a safe environment for all staff members.
- Provided ongoing support to existing bartenders by providing guidance on techniques or processes when necessary.
- Monitored inventory levels of liquor supplies at the bar regularly and ordered replenishments when necessary.
- Provided mentorship opportunities for junior staff members by helping them develop their skillset further through constructive criticism or advice.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Fitness Manager
Chuze Fitness
Denver, CO
10.2022 - 11.2023
- Enhanced employee and guest experiences by creating operational strategies that included rules for dress codes and new hire orientation.
- Provided robust leadership by monitoring team performance.
- Increased employee engagement through continuous development and evaluation of the team.
- Upheld outstanding customer service standards to ensure retention.
- Managed complaints and incidents, including accidents, emergencies, and theft.
Global Accounts Director
HPN Global
Scottsdale, AZ
09.2021 - 12.2022
- Served as a liaison to bridge communication gaps between external clients and vendors.
- Coordinated conventions and incentive programs across global venues.
- Showcased research findings to potential clients, illustrating venue value and suitability.
- Efficiently acquired conference locations and housing through HPN Global's request-for-proposal platform.
Home Management / National Trainer
Les Mills International
Denver, CO
09.2017 - 09.2021
- Managed household responsibilities while working part-time, showcasing organizational skills.
- Achieved national recognition as a trainer and presenter, leading to Reebok sponsorship for various Les Mills programs.
- Educated new instructors on teaching group fitness efficiently.
- Effectively oversaw household budgets and expenses.
Event Manager
Pearson
Iowa City, IA
11.2009 - 09.2017
- Facilitated client negotiations for hotel contracts.
- Secured allowances on conference room and accommodation agreements for state services within budget limits.
- Designed comprehensive invitation, registration, and confirmation processes using online tools.
- Engaged in pre-event sessions to collect client specifications and event details.
- Directed the execution of onsite events which included arranging venue setups, managing on-site registrations, supervising food and beverages services and controlling materials.
- Handled meeting close-out responsibilities such as billing documentation, material return, evaluations, and participant reimbursements.
- Developed, supervised, and sustained budget forecasts for events.
- Coordinated all communication with hotels, caterers, and onsite contacts regarding rooming lists, menus, and meeting logistics.
- Oversaw timeline development and budgeting for seamless event execution.
- Analyzed client responses to pinpoint areas for improvement in events.
- Aligned efforts with different team members to accomplish goals and address challenges in products.
- Ensured staff competency in procedures related to various event types.
Administrative Assistant
Pearson
Iowa City, IA
10.2008 - 11.2009
- Oversaw entire reimbursement process, ensuring task completion.
- Arranged travel logistics for meeting attendees.
- Supported various functions within the event planning team.
- Coordinated inventory management and procurement of materials.
- Ensured outstanding customer support by coordinating with clients, event planners.
- Executed thorough review of financial documents encompassing contracts, expense reports, and invoices.
- Updated reports regularly to ensure accurate information.
- Produced various meeting materials including folders, name tags, handouts, and PowerPoints.
Assistant General Manager
Fairfield Inn by Marriott
Coralville, IA
01.2008 - 08.2008
- Negotiated room rates for group bookings.
- Contributed to ensuring compliance with pre-set budget parameters from headquarters.
- Proactively managed guest concerns to ensure prompt resolution.
- Partnered with General Manager to elevate customer contentment.
- Recruited and managed the interview process.
- Led orientation sessions for new employees.
- Oversaw comprehensive accounts receivable functions.
- Assisted with the evaluation and summarization of profit and loss statements.
- Enhanced productivity through effective housekeeping supply management policy.
- Fostered a professional work environment for employees.
- Coordinated ordering of supplies for front desk, housekeeping, and breakfast services.
- Contributed to departmental training sessions for front desk, housekeeping, and breakfast.
Guest Services Representative/Manager
Holiday Inn Express Hotel and Suites
Coralville, IA
06.2002 - 01.2008
- Negotiated terms for meetings, groups, rooms, and rates.
- Administered comprehensive management of financial transactions.
- Delivered foundational and ongoing instruction to all guest service representatives.
- Inventoried and ordered all front desk supplies.
- Exercised exceptional customer service skills.
- Participated in coordinating and conducting staff meetings.
- Prepared all shift paperwork to meet and exceed company standards.
- Assisted with all meeting planning and setup.
Education
A.A -
Kirkwood Community College
Skills
- Accounting (AP & AR)
- General Manager
- Logistics
- Materials preparations
- Profit and loss
- Team leadership and supervision
- Contract negotiations and administration
- Catering coordination
- Project management
- Budget Management
- Supplier relations
- Operations oversight
- Guest relations
- Customer service-driven
- Records maintenance
- Managing events start to finish
- Time management
References
References REFERENCES AVAILABLE UPON REQUEST
Timeline
Level 2 Counselor/ Life Coach
Colorado Gerontological Society
02.2024 - Current
Fitness Manager
Chuze Fitness
10.2022 - 11.2023
Bartender Trainer
South Suburban Parks & Recreation
03.2022 - 11.2023
Global Accounts Director
HPN Global
09.2021 - 12.2022
Home Management / National Trainer
Les Mills International
09.2017 - 09.2021
Event Manager
Pearson
11.2009 - 09.2017
Administrative Assistant
Pearson
10.2008 - 11.2009
Assistant General Manager
Fairfield Inn by Marriott
01.2008 - 08.2008
Guest Services Representative/Manager
Holiday Inn Express Hotel and Suites
06.2002 - 01.2008
A.A -
Kirkwood Community College
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