Jonathan Brewer

• Applied administrative knowledge and courtesy to explain insurance, billing, and customer care procedures to patients.
• Utilized E360 CRM Software to manage patients medical accounts.

Accomplishments:

• Onboard new E360 CRM Software company wide covering 22 states and 500+ locations. Searched for technical errors, best procedure practices and mentored team members.
• 96% Quality Care Rating: weighted with customer care ratings and procedure errors.

• Conducted property acquisition negotiations with landowners impacted by transmission line route construction via phone call or in-person.
• Established positive flow of communication with agents, clients, attorneys and all personnel involved in closing transactions.
• Reviewed and executed confidential documents, contracts and disclosures.

Accomplishments:

• 74% close rate with negotiated land owners clearing $800k in total easement acquisitions.
• 98% clerical error rating accounted for errors in any handled contracts, legal documents and tax documents.

• Established successful selling methods while monitoring team sales activities to ensure that customers receive satisfactory service and quality goods.
• Review inventory and sales records to prepare reports for management and budget departments.
• Hire, train, and evaluate personnel in sales or marketing establishments.

Accomplishments:

• Over $1.7 million in retail sales.
• Promoted to Lead Sales Manager position within 3 months.
• Maintained min. 8% annual growth in store-wide sales.