Jonathan Brosig
Laredo ,Texas
Summary
Dynamic Grocery Specialist with proven expertise in customer service and inventory management. Skilled in training new operators in safe equipment operation, dedicated to maintaining cleanliness standards and ensuring compliance with safety standards. Willing and eager to learn new processes and roles to actively contribute to cross-departmental activities.
Overview
13
13
years of professional experience
Work History
Grocery Specialist
HEB Grocery Store
Laredo, TX
05.2025 - Current
- Managed inventory levels to ensure product availability and minimize waste.
- Collaborated with team members to maintain high standards of store cleanliness.
- Assisted customers in locating products and provided knowledgeable recommendations.
- Monitored sales trends to make informed product placement decisions.
- Implemented promotional displays to enhance product visibility and customer interest.
- Operated forklift and pallet jack to transport heavy loads.
- Developed strong relationships with vendors to ensure prompt delivery of goods.
- Identified discrepancies between physical counts and computer records promptly reported issues to management team.
- Collaborated closely with managers on special projects such as promotions or price changes.
Cross functional team specialist
HEB Grocery Store
Laredo, Texas
11.2022 - 05.2025
- Facilitated team communication and collaboration among diverse staff members.
- Coordinated schedules to optimize team coverage during peak hours.
- Delegated daily tasks to team members to optimize group productivity.
- Trained new employees on daily tasks and procedures to teach staff skills, resulting in knowledgeable, and high-performing team.
- Held performance evaluation meetings to discuss key performance indicators and address areas needing improvement.
Overnight Stocker
HEB Grocery Store
Laredo, TX
02.2018 - 11.2022
- Stocked shelves with fresh merchandise to ensure product availability.
- Collaborated with team members to prioritize tasks during overnight shifts.
- Organized shelves, racks and bins to ensure product availability.
- Restocked shelves according to plan-o-grams set up by management team.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
Veterinary Technician
Veterinary Care Center
Laredo, Texas
08.2012 - 03.2018
- Maintained cleanliness and organization of treatment areas and equipment.
- Educated pet owners on post-operative care and general animal health.
- Prepared laboratory samples for testing and analysis as needed.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Maintained inventory control of medication and supplies needed for day to day operations of clinic.
Education
Bachelor of Arts And Science - Communication And Minor in Marketing
Texas A&M International University
Laredo, TX05-2013
Skills
- Customer service specialist: active listening, attention to detail, adaptability, organizational skills, problem solving skills
- Receiving and compliance: receives and ensures the accuracy of incoming H-E-B and DSD loads
- Safety champion: develop and implement an effective safety and health program: The main goal of safety and health programs is to prevent workplace injuries, illnesses, and deaths Lead monthly meetings with partners to ensure these practices
- Acting manager in charge (MIC): Monitor partner performance and address departmental and total store safety issues in the absence of the store director
- Spends the majority of time using independent judgment in making employment-related and business decisions, or effectively recommending such decisions, monitors product integrity and partner safety,
- ensures best practices and H-E-B standard operating procedure (SOP) compliance in every department, and ensures that facilities and equipment are properly maintained and in good repair
- Powered material handling equipment (PMHE) trainer: train new operators on the safe operation of PMHE, the course includes a review of all OSHA rules of operation (1910178), hands-on training, and an orientation of their facility Examples of powered material handling equipment include powered pallet jacks, crown lifts, forklifts, and waves
Languages
English
Professional
Spanish
Native/ Bilingual
References
- Armando Loya: (956) 334 - 1874, Armandoloya_21@hotmail.com
- State Trooper: Texas Department of Public Safety
- Roman Villarreal: (956) 251 - 5627, romanvillarreal23@gmail.com
- Corrections Officer: Webb County Corrections Department
- Billy Aguirre: (956) 693 - 7265, Billy.aguirre@cpa.texas.gov
- Account Examiner: Texas Comptroller of Public Accounts
- Mark Garcia: (956) 470 - 5533, markg8606@gmail.com
- Border Patrol Agent: United States Border Patrol
Timeline
Grocery Specialist
HEB Grocery Store
05.2025 - Current
Cross functional team specialist
HEB Grocery Store
11.2022 - 05.2025
Overnight Stocker
HEB Grocery Store
02.2018 - 11.2022
Veterinary Technician
Veterinary Care Center
08.2012 - 03.2018
Bachelor of Arts And Science - Communication And Minor in Marketing
Texas A&M International University