Jonathan Brown
Clover,SC
Summary
Seasoned Associate bringing hands-on experience in business operations and client management. Demonstrates adeptness at fostering strategic partnerships, streamlining processes, and enhancing operational efficiency. Strong communication skills with a knack for problem-solving and team collaboration. Previous work has resulted in improved customer satisfaction and significant process optimizations.
Overview
3
3
years of professional experience
Work History
Perishable Associate
Food Lion
Clover, SC
01.2023 - Current
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Processed shipments received from vendors according to established protocols.
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
- Assisted customers with selecting items and answering questions about products.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Provided customer service support for inquiries, complaints, and returns.
- Organized backroom areas to maintain a clean and organized work environment.
Shift Lead
Taco Bell
Clover, SC
04.2022 - 01.2023
- Ensured that all safety protocols were followed at all times.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Handled cash register transactions accurately while providing excellent customer service.
- Reviewed daily sales reports and monitored financial performance metrics.
- Completed opening and closing duties to facilitate business operations.
Training Lead
Jersey Mike's Subs
York, SC
05.2021 - 04.2022
- Documented employee progress throughout their training process.
- Developed and implemented a comprehensive training program for new employees.
- Conducted regular assessments to evaluate the effectiveness of training programs.
- Provided guidance and support to trainers in order to help them improve their teaching skills.
Education
High School Diploma -
York Comprehensive High School
York, SC09-2023
Skills
- Product Merchandising
- Management Support
- Cash Handling
- Service assistance
- Product Inspection
- Oral communication
- New Hire Training
- POS System Operation
Timeline
Perishable Associate
Food Lion
01.2023 - Current
Shift Lead
Taco Bell
04.2022 - 01.2023
Training Lead
Jersey Mike's Subs
05.2021 - 04.2022
High School Diploma -
York Comprehensive High School