Jonathan Brownlee
Horn Lake,MS
Summary
Reliable shift supervisor bringing several years of experience as a team leader. Well-versed in setting goals, training new employees, and monitoring performance. Superb communicator with team members and managers of all levels.
Overview
7
7
years of professional experience
Work History
POA Shift Supervisor
Baptist Memorial Hospital
07.2024 - Current
- Managed POAs on assigned shift
- Trained and oriented new hires to ensure smooth integration and adherence to protocols
- Completed shift reports, break sheets, and patient assignment documents to maintain accurate records and facilitate seamless operations
- Communicated and enforced department policies and procedures to uphold standards and ensure compliance
- Ensured break coverage for all team members
- Communicated with nursing staff and other relevant hospital departments
Retail Sales Associate Shift Leader
Cracker Barrel
06.2019 - Current
- Utilized authentic selling techniques to exceed sales targets
- Handled incoming customer calls in a professional and courteous manner
- Trained new employees on operational processes to promote effective job performance
Education
High School - undefined
Horn Lake High School
Horn Lake, MS05.2017
Skills
Shift management
Customer engagement
Staff scheduling
Performance evaluation
Training and orientation
POS system operation
Microsoft Office
Conflict resolution
Organization
Effective Communication
AWARDS
Cracker Barrel Retail Employee of the Month
Timeline
POA Shift Supervisor
Baptist Memorial Hospital
07.2024 - Current
Retail Sales Associate Shift Leader
Cracker Barrel
06.2019 - Current
High School - undefined
Horn Lake High School