Jonathan Bryant
GILBERT,AZ
Summary
Adept at crafting financial solutions and enhancing leasing operations, I significantly boosted client retention and operational efficiency at Bridgecrest Financial. My expertise in CRM software and strong negotiation skills, coupled with a knack for creative problem-solving, have consistently driven superior results. Proven ability to build rapport and manage properties effectively highlights my commitment to excellence in customer service and team collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Professional Leasing Consultant
Greystar Property Management
07.2019 - Current
- Collaborated with property management team to develop strategies for achieving optimal rental rates and maintaining a competitive edge in the market.
- Actively participated in industry networking events, expanding professional connections and staying informed about current market trends.
- Participated in ongoing professional development opportunities to enhance knowledge and skills within the leasing industry.
- Assisted in maintaining a positive online presence by responding to tenant reviews and managing social media accounts for the community.
- Conducted comprehensive market research, identifying trends and opportunities to improve overall performance within the local rental market.
- Maintained detailed records of prospective tenants, completed applications, and executed leases, enhancing organizational efficiency.
- Delivered exceptional customer service throughout all stages of the leasing process, fostering long-lasting relationships with satisfied tenants.
- Streamlined lease administration processes, ensuring accuracy and timely completion of all required documentation.
- Coordinated maintenance requests with appropriate personnel, ensuring prompt resolution of tenant concerns while minimizing downtime for available units.
Sales Associate
Massage Envy
06.2018 - 05.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Ready Logistics
11.2017 - 06.2018
- Managed inventory control for transported vehicles, ensuring accurate tracking records were maintained at all times.
- Collaborated with team members to identify areas for improvement in the transportation process, implementing changes as needed.
- Maintained a high level of professionalism and customer service throughout all interactions with clients, dispatchers, and colleagues.
Loan Advisor
Bridgecrest Financial
05.2014 - 01.2017
- Developed customized financial solutions for clients based on their unique needs, leading to higher client retention rates.
- Contributed towards continuous improvement initiatives within the organization by sharing best practices and suggesting process enhancements.
- Enhanced loan approval rates by meticulously analyzing borrowers'' financial statements and credit histories.
- Expedited loan processing times by maintaining clear communication channels between internal departments and external partners.
- Streamlined the loan application process for clients by effectively communicating requirements and providing guidance.
Education
High School Diploma - General Studies
Highland High School
Gilbert, AZ05.2010
Certificate Of Completion - Web Development
East Valley Institute of Technology
Mesa, AZ05.2010
Skills
- Follow-up Techniques
- Team player attitude
- Fair Housing Regulations
- Goal-oriented mindset
- Strong negotiation
- Contract drafting
- Appointment Scheduling
- Property management knowledge
- Property Tours
- Building rapport
- CRM Software
- Customer Service
- Team Collaboration
- Lease Agreements
- Property Inspections
- Telephone and email etiquette
- Creative Problem-Solving
- Unit inspection
Certification
Dale Carnegie Sales Trained
Timeline
Professional Leasing Consultant
Greystar Property Management
07.2019 - Current
Sales Associate
Massage Envy
06.2018 - 05.2019
Sales Associate
Ready Logistics
11.2017 - 06.2018
Loan Advisor
Bridgecrest Financial
05.2014 - 01.2017
High School Diploma - General Studies
Highland High School
Certificate Of Completion - Web Development
East Valley Institute of Technology