Jonathan Burdette
Orient,OH
Summary
Logistics manager with a strong track record in operational excellence and team leadership. Demonstrated ability to enhance productivity and improve customer satisfaction through strategic initiatives and data-driven decisions. Expertise in process improvement and optimizing logistics operations.
Overview
12
12
years of professional experience
Work History
Logistics Manager
Ryder Logistics
Groveport, OH
04.2021 - Current
- Managed end-to-end logistics operations for Hyundai Mobis, ensuring compliance with DOT regulations and customer standards.
- Directed daily operations for Hyundai Mobis account, focusing on safety and productivity improvements.
- Supervised warehouse and transportation teams to uphold operational excellence and meet service-level agreements.
- Implemented continuous improvement initiatives to control costs and boost productivity in logistics operations.
- Collaborated with cross-functional teams to streamline logistics workflows and optimize operational efficiency.
- Analyzed data to identify trends in supply chain performance, leading to informed decision-making.
- Established customer relationships to support business objectives and enhance satisfaction.
Operations Manager
Impact Fulfilment Services
Lockbourne, Ohio
11.2020 - 04.2021
- Led daily warehouse operations, managing over 30 direct and indirect reports to ensure smooth workflow.
- Planned labor requirements for multiple customer accounts, aligning staffing with operational needs.
- Developed employees through targeted coaching and training, enhancing team capabilities and performance.
- Coordinated transportation providers, including intermodal and full truckload carriers.
- Ensured DOT compliance and maintained accurate electronic driver logs.
Domestic Operations Manager
CEVA Logistics Inc.
Groveport, Ohio
11.2014 - 03.2020
- Directed full truckload and value-added service operations for local pickups and deliveries.
- Managed customer relationships, pricing strategies, and operational planning to enhance service delivery and client satisfaction.
- Led cross-functional teams to implement safety protocols and initiatives that improved productivity and customer satisfaction.
- Achieved 28% increase in production of value-added services.
- Transformed multiple VAS customer accounts from bottom 5% to top 5% nationally in key performance metrics through strategic account management.
- Reduced labor hours by 10% through targeted process improvements.
- Maintained compliance with DOT, OSHA, Hazmat, and TSA regulations consistently.
- Functioned as TSA compliance liaison to maintain security standards.
Education
High School Diploma -
River Ridge High School
New Port Richey, FL06-1994
Skills
- Logistics management
- Process improvement
- Data analysis
- Cross-functional collaboration
- Customer relationship management
- Compliance management
- Training and development
- Strategic planning
- Operational efficiency
- Budget management
- Workflow planning
- Forecasting and scheduling
- Project leadership
- Supply chain management
- Resource coordination
- Quality assurance and control
- Workflow optimization
- Schedule oversight
- Corporate partnerships
- Performance reporting
- Operations management
Timeline
Logistics Manager
Ryder Logistics
04.2021 - Current
Operations Manager
Impact Fulfilment Services
11.2020 - 04.2021
Domestic Operations Manager
CEVA Logistics Inc.
11.2014 - 03.2020
High School Diploma -
River Ridge High School