Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Caiden White

Kingsport,Tennessee

Summary

Motivated and dependable professional with over three years of leadership experience in a fast-paced customer service environment. Proven ability to lead teams, manage operations, and deliver excellent service. Strong communication and problem-solving skills, with a solid foundation in science and general studies through a completed Associate of Science degree.

Overview

5
5
years of professional experience

Work History

Team Leader / Leadership Role

Chick-fil-A
11.2021 - Current
  • Over 3 years of experience in a high-volume, customer-focused environment
  • Support management in daily operations including opening/closing procedures, inventory, and scheduling
  • Train and mentor new team members, promoting a positive team culture and high performance
  • Deliver consistently excellent customer service, contributing to increased customer satisfaction and retention
  • Ensure compliance with health, safety, and food quality standards

Customer Service/General Labor Worker

81 Auctions
04.2020 - 06.2021
  • Manage day-to-day operations of the online auction platform
  • Inspect, photograph, and upload various items (e.g., pillows, couches, bed frames) to the website
  • Move and organize inventory, including both light and heavy items
  • Lift and handle furniture and household goods as needed
  • Provide excellent customer service
    Answer phone calls
    Assist customers with inquiries
    Ensure smooth pickup process for purchased items

Education

Associate of Science -

Northeast State Community College
Blountville, TN
05.2024

Skills

  • Leadership & Team Management
  • Time Management
  • Customer Service Excellence
  • Inventory Systems
  • Problem Solving
  • Fast-Paced Work Environments
  • Sales Support
  • Basic Computer Skills
  • Warehouse Work

Timeline

Team Leader / Leadership Role

Chick-fil-A
11.2021 - Current

Customer Service/General Labor Worker

81 Auctions
04.2020 - 06.2021

Associate of Science -

Northeast State Community College