Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Calender

Hendersonville,TN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level warehouse manager position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Shipping Warehouse Manager

Transtar Xpress,Inc
03.2022 - Current
  • Maintained service quality by establishing and enforcing organization standards.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than 4000 packages per day.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.

Shipping Warehouse Supervisor

Waterdog Logistics
04.2021 - 03.2022
  • Maintained service quality by establishing and enforcing organization standards.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than 4000 packages per day.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained service quality by establishing and enforcing organization standards
  • Led improvement initiatives to advance operational efficiencies and increase revenue
  • Oversaw and motivated team of 20 employees in warehouse to increase efficiency by 7%

Warehouse Shipping Manager

Fed Ex Ground
03.2020 - 03.2021
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Sorted and delivered materials to different work areas and staff.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Handled day-to-day shipping and receiving overseeing more than 8000 packages per day.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Conducted research to address shipping errors and packaging mistakes.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Documented cargo movement such and obtained onward movement data.

Customer Service Manager

United Parcel Service, UPS
10.2015 - 02.2020
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Kept accurate records to document customer service actions and discussions.
  • Created and reviewed invoices to confirm accuracy.
  • Generated customer satisfaction surveys to analyze results into action plans.
  • Negotiated contracts with outside carriers to minimize costs to company and customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Bachelor of Science - Business

University of New Orleans
New Orleans, LA
11.2001

High School Diploma -

L.E. Rabouin
New Orleans, LA
04.1997

Skills

  • Collaborative Team Work
  • Environmental Concerns
  • Detailed Instruction
  • Standards Documentation
  • Inventory Management
  • Maintenance and Repair Orders
  • Logistics Database Management
  • Heavy Lifting
  • Employee Safety
  • Continuous Improvements
  • Shipping Activity Oversight
  • Service Provider Communication
  • Conflict Resolution
  • Warehouse Safety Programs
  • Logistics Processes Planning
  • Delegating Work

Timeline

Shipping Warehouse Manager

Transtar Xpress,Inc
03.2022 - Current

Shipping Warehouse Supervisor

Waterdog Logistics
04.2021 - 03.2022

Warehouse Shipping Manager

Fed Ex Ground
03.2020 - 03.2021

Customer Service Manager

United Parcel Service, UPS
10.2015 - 02.2020

Bachelor of Science - Business

University of New Orleans

High School Diploma -

L.E. Rabouin

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Jonathan Calender