Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jonathan Campbell

Account Manager - Recruitment Manager
Apopka,FL

Summary

Self-starting Account Manager with five years of experience in the Healthcare industry. Expert in sales and client relations with proven success streamlining processes for improved account growth. Dedicated to detailed, accurate and quality work.

Overview

6
6
years of professional experience

Work History

Small Business Consultant

Independent Contractor
Apopka, FL
02.2022 - Current
  • Mapped process activities to identify shortfalls and propose solutions to rectify operational inefficiencies.
  • Optimized system and platform performance capabilities in most efficient, practical way possible.
  • Developed sales metrics derived from raw company data to track improvements in organizational efficiency.
  • Overhauled operational work flow to penetrate new and emerging markets. (i.e. Commercial Space Tourism, Low Earth Orbit Industry)
  • Evaluated sales team performance against goals and implemented appropriate training and development plans.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall business operating plan.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.

Business Development Account Manager

Falcon Core Services
Apopka, FL
02.2022 - Current
  • Secured new accounts in Healthcare & Financial Technology sectors.
  • Reviewed client concerns and recommended appropriate changes to supervisors.
  • Negotiated contracts and closed sales with new and existing clients.
  • Fostered positive and trusting client relationship and professional reputation for meeting and exceeding objectives.
  • Reviewed applicants and resumes to support hiring activities.
  • Performed sourcing, interviewing, negotiations and hiring.
  • Coordinated resume and skill review, qualifications, certifications, professional license verification, interview scheduling and candidate identification through on-boarding and off-boarding.
  • Wrote and posted job descriptions on multiple job sites.
  • Recruited and hired employees for acute care, long-term acute care, sub-acute care facilities.
  • Developed employee retention processes increasing revenue and company profitability.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.

Team Lead - Recruitment (Healthcare)

Loyal Source Government Services, LLC
Orlando, FL
01.2017 - 01.2022
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Operated and maintained applicant tracking and candidate management systems.
  • Coordinated schedules to arrange management interviews with applicants.
  • Verified applicant references and employment details.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Maintained filing system of current, prospective and future positions.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Managed a desk of 110+ head count consisting of (RN's, RTs, LPNs)
  • Weekly review of team members metrics (calls, texts, prescreens, submissions, offers, backouts, retention) for opportunities of of improvement and corrective course of action.
  • Development of Travel Healthcare Division sales and recruitment trainings. (Rapport Building, Handling Rebuttals, "Who Moved My Cheese?", Candidate Retention, Seasons of Recruitment, ATS Best Practices, How's My Pitch?, Social Media Recruiting Best Practices)
  • Trained new hires on tools, processes, policies, and workflows.
  • Assisted new hires in identifying their strengths in recruitment.
  • Senior Advisor on the Marketing Committee and the development of new campaigns for lead generation, review of new software applications Pros & Cons.


Education

Associate of Applied Science - Communications

Joliet Junior College
Joliet, IL

Skills

  • Employee Performance Reviews
  • Account Management
  • Qualifying Leads
  • Customer Engagement Strategies
  • New Market Identification
  • Boolean Searches
  • Acquisition and Retention Strategies
  • Risk Identification
  • Operational Efficiency
  • Team Training and Motivation
  • Corporate Branding
  • Candidate Pipeline Management
  • Recruitment Management
  • In-Person and Telephone Interviewing
  • Confidential Records Management
  • Talent Acquisition
  • Pre-Employment Screenings
  • Business Development
  • Pre-Employment Screening

Accomplishments

  • Supervised team of eight recruiters and two recruitment coordinators.
  • Achieved highest head count in 2018 by focusing on referrals, candidate pipeline, and strategic sourcing.
  • Employee of the quarter Q2 2018
  • Averaged 7-8 new deals and 4-5 candidate extensions per week
  • Streamlined candidate retention program mitigating candidate back-outs.
  • Created workflows and policies for new hires to bring them up to speed and start closing deals within two weeks of hire.

Timeline

Small Business Consultant

Independent Contractor
02.2022 - Current

Business Development Account Manager

Falcon Core Services
02.2022 - Current

Team Lead - Recruitment (Healthcare)

Loyal Source Government Services, LLC
01.2017 - 01.2022

Associate of Applied Science - Communications

Joliet Junior College

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Jonathan CampbellAccount Manager - Recruitment Manager