JONATHAN CANDELLA
Fort Lauderdale,FL
Summary
My objective is to seek, obtain, and continue my professional career in a dynamic, cutting-edge establishment, where I may display my strategic planning, analytical organization, and interpersonal talents. I have an extensive diversity of skills that allows me to excel far beyond my expected daily responsibilities. I bring positive, educated, and energetic passion to the table, along with many years of customer service and sales.
Overview
5
5
years of professional experience
Work History
International Recruiter
MedPro Healthcare Staffing
09.2022 - Current
- Screen applicants through behavioral interviewing ensuring their suitability for success in the pipeline and employment with MedPro. This includes evaluating education, work history, and motivation to adhere to standard terms of employment.
- Top Recruiter for 2023 with the ‘Most Signed Contracts’ upholding an 88% conversion rate.
- Utilize persuasive language to convince potential candidates to take action.
- Daily collaboration with team to discuss lead flow and any other relevant issues.
- Traveled overseas for live recruitment events and business development opportunities, helping to manage and grow a book of business, by adhering to company guidelines, goals, and metrics.
- Prospect candidates by effectively utilizing sourcing tools, including social media, referrals, advertising, and email campaigns.
Pipeline Manager (US Advancement Guide)
MedPro Healthcare Staffing
08.2021 - 08.2022
- Coached and mentored foreign-educated Nurses in their transition and assimilation to life in the US by identifying candidate's personal and professional needs, communicating benefits of placement opportunities, managing expectations, and ensuring compliance with contract terms.
- Used interpersonal and relationship building skills to drive employee satisfaction and placement effectiveness for a pool of 750 healthcare workers throughout the duration of their employment; Intervened, de-escalated, and resolved any issues.
- Collaborated with account managers/sales teams to maximize utilization and retention.
International Orientation Coordinator
MedPro Healthcare Staffing
02.2021 - 10.2021
- Scheduled and facilitated a monthly, three-week new hire orientation, training, and US assimilation program for 30-50 MedPro International Healthcare Professionals, including Registered Nurses, Medical Technologists, and Physical Therapists
- Collaborated with department leaders for continuous improvement of onboarding procedures, working to standardize and deliver priority training programs with the goal of minimizing the amount of time for a candidate to commence work
- Processed invoices and reimbursements, verified and submitted employee time-sheets, managed department inventory placing orders as needed, and maintained strong working relationships with candidates, vendors, and governmental agencies
- Streamlined a new schedule operating system using CalendarAnything, a Salesforce application extension, which increased transparency and usability for all users.
Patient Account Representative
TEAMHealth
09.2018 - 10.2020
- Awarded Employee of the Quarter in April 2020
- Trained new-hires by covering company and industry best practices.
- Identified, researched and resolved billing variances to maintain system accuracy by contacting patients to formulate payment plans and discuss restructuring options.
- Handled correspondence from insurance companies regarding billing questions, billing issues, underpaid claims, and medical claim denials.
- Collaborated with attorneys on resolving past due accounts related to automobile accidents, workers compensation, bankruptcies, etc.
- Recovered $915,000 in Accounts Receivable for the department.
Education
Bachelor of Arts - Professional Communication /Advertising
Florida State University
Tallahassee, FL05.2017
Skills
- Microsoft Office
- Google Drive
- Public Speaking
- Salesforce, SAP, Oracle
- Time Management
- ADP Workforce Now
- Training and Onboarding
- Employment Verification
- Contract Negotiation
- Talent Acquisition
- Team Collaboration
- Human Resource Management Systems
Timeline
International Recruiter
MedPro Healthcare Staffing
09.2022 - Current
Pipeline Manager (US Advancement Guide)
MedPro Healthcare Staffing
08.2021 - 08.2022
International Orientation Coordinator
MedPro Healthcare Staffing
02.2021 - 10.2021
Patient Account Representative
TEAMHealth
09.2018 - 10.2020
Bachelor of Arts - Professional Communication /Advertising
Florida State University