Jonathan Carmona
Covina,CA
Summary
Experienced Restaurant Manager successful at overseeing high-volume, $32,000 dollar restaurant. Versed in planning daily operations. Skilled at successfully overseeing staffing and inventory management. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Wendy’s
Glendora, CA
01.2023 - 01.2025
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Restaurant Manager
Wendy’s
Upland , CA
12.2022 - 01.2023
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Shift Supervisor
Wendy’s
Glendora, CA
01.2022 - 12.2022
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Reinforced rules to promote superior employee performance.
Crew Member
Wendy’s
Glendora, CA
08.2021 - 01.2022
- Upheld high standards of productivity and quality in operations.
- Explained current promotional information and items to patrons.
- Assisted patrons in making menu selections.
Education
Diploma -
Charter Oak High School
Skills
- Policies & Procedures
- Inventory/ Cost Control
- Training & Development
- Labor Planning
- Customer Service
- Investigating Complaints
- Problem-Solving
- Profit Optimization
- Inventory Management
- Staffing and Sales Reporting
Timeline
Restaurant Manager
Wendy’s
01.2023 - 01.2025
Restaurant Manager
Wendy’s
12.2022 - 01.2023
Shift Supervisor
Wendy’s
01.2022 - 12.2022
Crew Member
Wendy’s
08.2021 - 01.2022
Diploma -
Charter Oak High School
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