Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
References
Timeline
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Jonathan Carter

Baltimore,MD

Summary

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Consultant

Tate Dodge, Chrysler, Jeep
Glen Burnie, MD
01.2021 - 01.2025
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Developed key customer relationships to increase sales.
  • Analyzed customer needs and identified solutions to meet their requirements.
  • Replenished and arranged items to maintain appearance.
  • Prepared and delivered appropriate presentations on products and services.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Listened to customers to understand needs and refer to optimal services.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Produced sales documents, finalized deals and filed records.

Education

Bachelor of Science - Biology

Bowie State University
Bowie, MD

Skills

  • Time management
  • Sales analysis
  • Demonstrations
  • Product and service sales
  • Project management
  • Objection handling
  • Web technologies and services
  • Community networking

Certification

  • Security + Certification

Affiliations

  • Volunteer Work: Assisted in organizing local charity drives, handling inventory, and ensuring smooth operations during events.
  • Fitness Enthusiast: Regularly engage in early morning and late-night workouts, demonstrating strong discipline and time management.
  • DIY Projects: Enjoy hands-on projects, including home repairs and car maintenance, which improve problem-solving skills and attention to detail.
  • Sports: Played on a local Baketball league, fostering teamwork, communication, and leadership skills.
  • Technology & Gadgets: Enthusiastically keep up with the latest tech trends, particularly in automation and inventory management systems.
  • Cooking & Meal Prep: Passionate about organizing and preparing meals, reflecting my ability to manage time and resources effectively.

Accomplishments

  • Top Performer in Customer Satisfaction: Recognized as a top-performing sales associate based on customer satisfaction scores, demonstrating a strong commitment to quality service and attention to detail.
  • Successful Inventory Management: Played a key role in managing inventory during high-volume seasons, ensuring timely and accurate stock levels for both automotive and general merchandise.
  • Process Improvement: Contributed to a project that improved the organization of backroom storage, reducing time spent searching for products and increasing overall team productivity.

References

References available upon request.

Timeline

Sales Consultant

Tate Dodge, Chrysler, Jeep
01.2021 - 01.2025
  • Security + Certification

Bachelor of Science - Biology

Bowie State University
Jonathan Carter