Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jonathan Casillas

Houston,TX

Summary

Proven skills in receiving, moving, and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about stocking and rotation procedures. Comfortable lifting up to 50 pounds. Versatile Stocker proficient in replenishing floor stock and organizing displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management skills. I'm highly motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Stocker

Joevsmartshop
Houston, TX
03.2024 - Current
  • Stocked shelves with newly arrived products.
  • Monitored expiration dates of perishable items to ensure freshness.
  • Processed returns quickly and accurately according to company policy.
  • Arranged merchandise in an attractive manner to promote sales.
  • Operated motorized equipment such as pallet jacks as required.
  • Provided customer service by answering questions about product location, price and availability.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Barista

Starbucks
Houston, TX
05.2021 - 01.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Memorized official and off-menu coffee and tea preparations.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.

Team Member

Sonic
Houston, TX
12.2019 - 03.2021
  • Provided customer service support to ensure satisfaction.
  • I maintained a clean and organized work area throughout shift.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Collaborated with team members to maximize productivity and efficiency.
  • Operated cash registers to process payments from customers.

Education

High School Diploma -

North Shore Senior High School
Houston, TX
06-2022

Skills

  • Customer Service
  • Stock Rotation
  • Product Organization
  • Front-end Maintenance
  • Heavy Lifting
  • Shelf Stocking
  • Willing to Learn
  • Supply Restocking
  • Punctual and Reliable
  • Warehouse Safety
  • Money Handling
  • FIFO stocking
  • Flexible Schedule
  • Order Receiving
  • Problem-Solving
  • Cash Handling
  • Speedy and efficient
  • Active listener
  • Team Player

Languages

Spanish
Professional

Timeline

Stocker

Joevsmartshop
03.2024 - Current

Barista

Starbucks
05.2021 - 01.2024

Team Member

Sonic
12.2019 - 03.2021

High School Diploma -

North Shore Senior High School

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Jonathan Casillas