Jonathan Castillo
San Antonio
Summary
Deep knowledge of handheld inventory devices, route optimization software, and retail merchandising systems. Enhancing operational efficiency and customer satisfaction, with a proven track record at Frito-lay. Skilled in route optimization and conflict resolution, I successfully implemented national sales initiatives, driving brand performance and fostering strong client relationships. Committed to continuous improvement and teamwork, I consistently achieved sales targets while mentoring new team members.
Overview
11
11
years of professional experience
Work History
National Route Specialist
Frito-Lay
08.2024 - Current
- Led initiatives to streamline logistics processes, contributing to overall operational efficiency improvements.
- Developed strategies for improving on-time performance, resulting in enhanced customer satisfaction.
- Implemented national sales initiatives and merchandising standards across assigned territories to drive brand performance
Route Sales Specialist
Frito-Lay
11.2021 - 08.2024
- Strengthened relationships with store managers through regular communication and collaboration on promotions.
- Assisted in training new route sales specialists, sharing best practices for successful daily operations.
- Contributed to team success through consistent achievement of individual sales targets and goals.
- Resolved customer complaints professionally and efficiently, ensuring lasting positive relationships.
Route Sales Representative
Frito-Lay
05.2015 - 11.2021
- Executed daily route deliveries, ensuring timely service and customer satisfaction.
- Managed inventory levels to optimize stock availability and reduce waste.
- Developed strong relationships with clients to enhance brand loyalty and retention.
- Conducted product presentations to educate customers on new offerings and promotions.
Education
High School Diploma -
Legacy of Educational Excellence
San Antonio, TXSkills
- Organizational growth
- Multitasking proficiency
- Continuous improvement mindset
- Conflict resolution
- Project management experience
- Route optimization expertise
- Teamwork and collaboration
- Leadership skills
Timeline
National Route Specialist
Frito-Lay
08.2024 - Current
Route Sales Specialist
Frito-Lay
11.2021 - 08.2024
Route Sales Representative
Frito-Lay
05.2015 - 11.2021
High School Diploma -
Legacy of Educational Excellence