jonathan Castro
Merchandiser stocker/ Route Driver
Oceanside,CA
Summary
Skilled Hostess, To Go Specialist, and Service Partner Specialist focused on maximizing success through effective use of Team management, memorization and hardworking abilities. Top-notch communicator with excellent time management, administrative and customer service skills. Talented Hostess dedicated to maintaining strong customer loyalty with top-notch service. Organizes and stocks workstations to stay ready for any demand. Trained in food safety, allergy protocols and special dietary limitations. High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Talented business and customer relations professional with self-directed nature and analytical problem-solving abilities. Excellent project management, communication and planning abilities. Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Caregiver
IHSS In Home Support Services
Murrieta, CA
03.2021 - Current
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with self-administered medications.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments and shopping trips.
Hostess, to Go Specialist, and Service Partner
Red Robin
Menifee, CA
02.2021 - Current
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone answered customer questions and informed of accurate wait times.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Followed all company policies and procedures to deliver quality work.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Recorded available tables after seating each party using specialized seating software.
- Communicated with management to request maintenance assistance for equipment.
- Kept detailed payment records throughout shift to complete cash and card payments.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons.
Education
GED -
Miracosta College
Oceanside, CA06.2025
High School Diploma -
Elsinore High School
Wildomar, CA06.2020
Skills
- Dining area maintenance
- To-Go Order Preparation
- Menu Memorization
- High-Volume Dining
- Dining Room Management
- Food Preparation and Safety
- Ordering Procedures
- Interactive Communication Skills
- Table Setting Knowledge
- Guest Seating Arrangements
- Service Prioritization
- Verbal and written communications
- Reservation coordination
- Beverage preparation
- Menu presentation
- Food running
- Meal Planning and Preparation
- First Aid and Safety
- Patient care
- Medication Administration
- Flexible schedule and availability
- Verbal and written communication skills
- Food station setup
- Hospitality service expertise
- Cleaning
- Responsible
- Multitasking abilities
Timeline
Caregiver
IHSS In Home Support Services
03.2021 - Current
Hostess, to Go Specialist, and Service Partner
Red Robin
02.2021 - Current
GED -
Miracosta College
High School Diploma -
Elsinore High School