Jonathan Cerda
Hospitality, Food & Beverage
Grafton,WI
Summary
General Manager and Production Chef with a proven track record at Aramark Campus, LLC, and Suburban Motors Harley-Davidson. Expert in food safety and sanitation, menu development, and fostering team adaptability. Reduced food waste significantly and enhanced client satisfaction through innovative meal solutions and efficient event management. Skilled in labor management and health code compliance, ensuring operational excellence.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Chef
Aramark Campus, LLC
09.2019 - Current
- Reduced food waste with strategic menu planning and inventory control techniques.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Maintained well-organized mise en place to keep work consistent.
- Streamlined kitchen operations for increased efficiency, implementing new inventory management system.
Kitchen Manager & Chef
Sought opportunity through many establishments
01.2004 - 11.2024
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Restaurant General Manager
Suburban Motors Harley-Davidson
06.2013 - 08.2014
- Managed all aspects of the restaurants daily operations, including managing budgets, inventory control, and vendor relations.
- Managed a diverse team of employees, fostering a positive work environment and high employee satisfaction.
- Maximized quality assurance by completing frequent line checks.
- Managed budget implementations, employee evaluations, and hired staff.
- Formulated policies and procedures to streamline operations. Created the employee handbook.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Observed each employee's individual strengths and areas of weakness, creating a competitive work environment, and encouraged employees to move up.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Launched new menu items to keep the offerings fresh and appealing, resulting in increased sales.
Education
No Degree - Undecided
Milwaukee Area Technical College, Mequon
Mequon, WISkills
- Food Safety and Sanitation
- Food Quality
- Streamline Operations
- Creative Menu and Recipe Development
- Time Management
- Organizational Skills
- Adaptability and Flexibility Under Pressure
- Problem-Solving
- Labor Management
- Health Code Compliance
Certification
- Certified ServSafe, Aramark Campus LLC - 2019-2028
Timeline
Chef
Aramark Campus, LLC
09.2019 - Current
Restaurant General Manager
Suburban Motors Harley-Davidson
06.2013 - 08.2014
Kitchen Manager & Chef
Sought opportunity through many establishments
01.2004 - 11.2024
- Certified ServSafe, Aramark Campus LLC - 2019-2028
No Degree - Undecided
Milwaukee Area Technical College, Mequon
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