Timothy Chandler

• Led cross-functional teams to develop and implement program strategies aligning with organizational goals.
• Facilitated Intakes.
• Completed Biopsychosocials
• Developed performance metrics to assess program outcomes and drive continuous improvement initiatives.
• Developed and implemented clinical protocols to ensure regulatory compliance.
• Mentored staff through training programs, fostering professional development and team cohesion.
• Recruited and trained staff and volunteers to upgrade collective team skills.
• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.

• Assessed clients' mental health needs, developed treatment plans and monitored progress.
• Documented patient information, treatment plans, and patient responses.
• Delivered brief interventions to help clients develop healthy coping skills.
• Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
• Tracked progress according to goals for interventions.
• Implemented evidence-based interventions through cognitive-behavioral and solution-focused therapy.

• Visited homes of families and maintained appropriate contact as directed by organizational procedures.
• Identified available community resources and programs for families of disabled children.
• Completed home welfare checks to align with state and program guidelines.
• Interviewed individuals and families to assess needs and provide informational resources.
• Executed monthly reports and other data to quantify our victims of violence.
• Participated in grant writing projects.
• Referred participants into therapy services as needed.
• Initiated Dare to Care ordering for pantry Conducted workshops.
• Provide family support services to Family Scholar House participants.
• Connect participants to government and private programs and benefits to which they may be entitled.
• Developed life skills necessary for self-sufficiency, and referral to supportive services as needed for crisis intervention.
• Provided Pre-residential and post-program participants with case management as requested.
• Provided personal goal setting, and financial management.
• Organized informational sessions, social and recreational activities for Family Scholar House participants and families to support goals of case management. This can include house meeting sessions, time-management workshops, enrichment programs, and other activities need.
• Maintain accurate and up-to-date case management records and notes on all Family Scholar House participants and families.
• Managed campus conditions and management of all campus data for 55 participants.
• Maintained knowledge of community and social service resources including those that provide food stamps, child support, TANF, subsidized housing programs, and emergency housing assistance.

• Provide case management services to caseload of 35 children and families in home, community and school settings.
• Coordinate client care by working closely with multidisciplinary team to develop and maintain essential elements of client’s clinical record, including but not limited to treatment plan, progress notes, reporting and correspondence with external agents, and remain in compliance standards.
• Teach and train clients in activities of daily living, in group and individual settings, complying with clinical documentation- requirements, and providing services according to organizational guidelines or protocols. After evaluation and assessment, connect client with community support systems as determined to be appropriate, and maintain regular communications with schools, and other family service providers that client and their family is involved with or receiving services from.
• Consistently exercise discretion and judgment to analyze, interpret, make decisions and decide what actions are necessary based on varying facts and circumstances of each individual case. Provide telephone and on-site crisis intervention/prevention and follow-up to clients and their families.

• Worked with region R&C team and private adoption agencies to inform adoptive parents of Adoption Support services.
• Lead support group meetings and provided training to 20 parents every week.
• Acted as liaison between regional-level support group and adoption support director.
• Recruited parents to attend Adoption Support meetings through newspaper, radio, TV and other means in community.
• Offered resources available to foster and adoptive parents.

• Maintained regular check-ins with participants by calling and scheduling Google Meet sessions Helped participants develop new coping mechanisms and techniques to drive behavior modification Collaborated with multidisciplinary team of individuals on interventions for participants Researched and partnered with community resources such as SNAP, WIC and other resources.

• Monitored and recorded 35 students progress to determine success of interventions Executed Intake request forms as submitted and referred by teachers for students struggling in classroom environment.
• Executed bullying prevention program and mindfulness strategies for fifteen students Initiated mandatory reporting as required by law.
• Worked with children exposed to trauma.

• Provided supportive link between external customers and internal operations for 300 employees Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients Built, managed and coached outsourced team, implementing training programs to improve efficiency and productivity.

• Developed training, task and process guidelines and communicated clear and concise directions to employees Evaluated employees' strengths and assigned tasks based upon experience and training Introduced team contests and goals to enhance productivity and improve employee morale Enhanced training programs to strengthen employee knowledge and promote new managers from within Supervised successfully 20 Customer Service Representatives.

• Honoree of Phi Alpha Honor Society – Eta Theta
• 4.0 GPA

• Honoree of National Society of Leadership and Success
• 3.5 GPA
• cum laude graduate

GPA: 3.5