Jonathan Clifton
10310 N Rosswood Ct, Nine Mile Falls,WA
Summary
Registered Nurse specializing in patient-centered care, emphasizing individual needs and dignity. Proven clinical experience facilitates effective navigation of high-quality medical services and essential resources. Dedicated to improving patient outcomes and overall well-being through compassionate and informed care.
Overview
33
33
years of professional experience
Work History
Outpatient Heart Failure Nurse Navigator
Pulse Heart Institute
07.2021 - Current
- Established Heart Failure at Home Program, reducing 30-day rehospitalization rate from 22% to 4% over three years.
- Conducted patient care conferences to enhance advocacy and formulate comprehensive care strategies.
- Managed referrals to nutritionists, social workers, home health agencies, hospice services, and community resources.
- Increased CardioMEMS Program enrollment from zero to 45 patients, achieving 87 successful implantations and lowering 12-month rehospitalizations by 55%.
Home Health Nurse
Assured Home Health
Spokane , WA
12.2020 - 07.2021
- Delivered skilled patient care in home environments, specializing in wound and ostomy management.
- Educated patients on disease processes and addressed inquiries regarding diagnoses and treatments.
- Collaborated with interdisciplinary teams to improve treatment outcomes.
Hospice Case Managing Nurse
Kindred Hospice
09.2016 - 12.2020
- Formulated individualized care plans and delivered direct patient support for hospice patients.
- Educated families on disease processes while collaborating on customized care strategies.
- Coordinated interdisciplinary efforts among nurses, social workers, and chaplains for holistic support.
- Established relationships with facility referral sources to enhance hospice care delivery.
- Organized ceremonies for Veteran patients through We Honor Veterans Program.
Director of Operations
Havenwood Caregiver Services
Spokane , WA
05.2015 - 09.2016
- Supervised daily clinical and business operations for office and in-home staff.
- Established clear policies and procedures to ensure effective work environment.
- Maintained monthly, quarterly, and annual budgets to optimize financial performance.
Assistant Director of Nursing
Franklin Hills Health and Rehabilitation
Spokane , WA
09.2014 - 05.2015
- Assisted in evaluating patient care plans in collaboration with healthcare teams.
- Monitored compliance with health regulations and safety standards within the facility.
- Oversaw inventory management of medical supplies and equipment for the unit.
Director of Professional Services
Touchmark Home Health and Home Care
12.2012 - 09.2014
- Led interdisciplinary team of Registered Nurses, Physical Therapists, Occupational Therapists, Social Workers, and support staff to elevate patient care quality.
- Conducted thorough chart reviews and secured insurance pre-authorizations for home health admissions.
- Managed resource allocation to optimize operational efficiency in service areas.
Team Leader RN
Northeast Washington Home Health
Spokane , WA
01.2012 - 11.2012
- Oversaw a multi-disciplinary team of nurses and therapists to ensure effective patient care delivery, including supervisory visits and chart audits.
- Critically reviewed patients' plans of care, focusing on diagnosis, medications, progress, and goals.
- Addressed conflicts and concerns to promote improved dynamics within the team.
Clinical and Community Outreach Coordinator
Hospice of Spokane
03.2006 - 12.2011
- Evaluated hospice-eligible patients as liaison between hospice and skilled nursing facilities.
- Educated facility staff on best practices for end-of-life care.
- Delivered approximately 60 presentations annually on healthcare and end-of-life topics.
- Assessed and coordinated care plans for diverse patient portfolios as case managing nurse.
- Facilitated workshops to inform families about end-of-life planning.
Space Systems Operator
United States Air Force
07.1992 - 05.1999
- Operated advanced communication systems for mission-critical operations.
Education
Associate Degree - Nursing
Tacoma Community College
Tacoma, WASkills
- Patient advocacy and coordination
- Care plan development
- Health program implementation
- Clinical improvement strategies
- Referral management
- Interdisciplinary collaboration
- Critical thinking
- Effective communication
- Leadership skills
- Emotional intelligence
Awards
- MultiCare Health System CEO and President's Award for Excellence in Clinical Patient Outcomes and Quality, 01/01/24
- Listed in Becker's Hospital Review, 8 moves from innovative heart centers (#7), 02/14/23
Publications
Partnership drops heart readmissions 50%, researchers say, Becker's Cardiology, 01/13/23
Professional Statement
Compassionate Registered Nurse with diverse clinical experience and a patient-centered approach that prioritizes dignity, choice, and individualized care. Skilled in guiding patients to access high-quality medical services and resources that empower them to live fully.
Timeline
Outpatient Heart Failure Nurse Navigator
Pulse Heart Institute
07.2021 - Current
Home Health Nurse
Assured Home Health
12.2020 - 07.2021
Hospice Case Managing Nurse
Kindred Hospice
09.2016 - 12.2020
Director of Operations
Havenwood Caregiver Services
05.2015 - 09.2016
Assistant Director of Nursing
Franklin Hills Health and Rehabilitation
09.2014 - 05.2015
Director of Professional Services
Touchmark Home Health and Home Care
12.2012 - 09.2014
Team Leader RN
Northeast Washington Home Health
01.2012 - 11.2012
Clinical and Community Outreach Coordinator
Hospice of Spokane
03.2006 - 12.2011
Space Systems Operator
United States Air Force
07.1992 - 05.1999
Associate Degree - Nursing
Tacoma Community College