Jonathan Cohick
Summary
Quality-focused professional with proven skills in inspections, non-conformance identification, and regulatory compliance. Achieved 28% reduction in defects through effective corrective actions and team training.
Overview
12
12
years of professional experience
Work History
HDPE Fabricator
Harco Fittings
Lynchburg, VA
10.2022 - Current
- Fabricated and performed in-process and final quality inspections on HDPE and PVC fittings for waterworks, irrigation, and municipal projects, ensuring 100% conformance to dimensional, material, and performance specifications (ASTM standards).
- Conducted visual, dimensional, and functional testing with precision tools; identified defects and initiated corrective actions, reducing non-conforming products by ~28% and preventing costly field failures in underground utility applications.
- Trained and onboarded new fabricators while actively coaching existing team members on improved techniques, quality standards, and efficiency practices, resulting in faster ramp-up times and measurable gains in team productivity and workmanship quality.
- Collaborated with production, engineering, and quality teams to resolve issues in real-time, supporting high product integrity for critical infrastructure projects.
- Optimized daily department workflow per order schedules, consistently meeting tight deadlines and communicating quality and safety issues to Project Managers.
- Conducted regular safety audits and participated as Emergency Response Team member (CPR and fire extinguisher certified), enhancing response readiness.
- Actively contributed to Health & Safety Committee, enhancing safety programs and supporting ~35% reduction in reported hazards through regular audits and recommendations.
Quality Inspector
KDC/ONE
Lynchburg, VA
01.2021 - 01.2022
- Executed frequent in-process and final inspections across filling and packaging lines, verifying compliance with customer specifications, GMP/FDA regulations, and internal standards.
- Evaluated defects and deviations; documented findings and drove corrective actions, reducing rework rates by approximately 22% and improving batch acceptance rates.
- Performed line clearances, start-up verifications, and customer sampling while maintaining accurate records, ensuring full compliance with SOPs and Work Instructions.
- Audited quality records and managed label components via SAP, achieving high inventory accuracy and reducing scrap reporting discrepancies.
- Trained and onboarded new and existing employees on quality procedures, safety policies, and GMP practices, contributing to improved team adherence and a measurable uplift in overall line performance.
- Served as backup to senior QA personnel, escalating quality concerns promptly to leadership.
Line Operator / Packer
KDC/ONE
Lynchburg, VA
11.2020 - 01.2021
- Handled filling, packaging, and casing operations while performing in-line visual and manual quality checks.
- Identified and removed defective components pre-packaging through strong attention to detail, directly supporting rapid promotion to Quality Inspector role.
Private Investigator
Consultant
, VA
05.2017 - 09.2023
- Executed covert and mobile surveillance operations, producing court-ready investigative reports.
- Prepared detailed reports summarizing findings for legal proceedings and clients.
- Utilized advanced technology for digital investigations and data recovery.
- Verified war crime footage using geolocations from open-source evidence.
- Testified as expert witness in court based on thorough documentation.
Call Center Supervisor
Startek
Lynchburg, Virginia
09.2014 - 09.2017
- Managed team of 20 customer service agents, overseeing daily operations and elevating service excellence standards.
- Conducted skill coaching and training sessions to enhance team performance metrics, improving First Call Resolution by 18% and decreasing Average Handle Time by 25%.
- Prepared and presented reports on team productivity and key performance indicators during meetings to inform strategic decision-making.
- Collaborated with departments to streamline processes and resolve customer issues effectively.
- Developed and implemented project plans to meet organizational goals.
Skills
- HDPE fabrication
- Quality inspections and testing
- Process verification and line clearances
- Non-conformance identification and corrective actions
- Root cause analysis
- Regulatory compliance (GMP, FDA, ASTM, OSHA)
- Safety and environmental compliance
- Documentation and reporting (SOPs, NCRs, audit records)
- Blueprint and specification reading
- Risk assessment
- SAP and inventory management
- Team training and onboarding
Timeline
HDPE Fabricator
Harco Fittings
10.2022 - Current
Quality Inspector
KDC/ONE
01.2021 - 01.2022
Line Operator / Packer
KDC/ONE
11.2020 - 01.2021
Private Investigator
Consultant
05.2017 - 09.2023
Call Center Supervisor
Startek
09.2014 - 09.2017