JONATHAN C. COLEMAN
Summary
Results-driven HR professional with extensive experience in HR operations and systems management within diverse organizational settings. Proven expertise in leading onboarding and off-boarding processes for large employee populations, ensuring compliance with state laws and organizational policies. Skilled in mentoring and coaching at various organizational levels, enhancing employee engagement and performance. Demonstrated ability to manage payroll operations, execute strategic HR initiatives, and analyze data to support decision-making. Strong collaborator with a track record of building effective partnerships across departments, fostering a positive workplace culture, and driving process improvements.
Overview
2025
2025
years of professional experience
Work History
HR SYSTEMS AND OPERATIONS LEAD
Uncommon Schools
New York City, NY
09.2021 - Current
- Leading a team of three in streamlining the onboarding and offboarding processes for a fast-growing organization, ensuring efficiency and effectiveness for over 2,000 employees
- Delivering impactful coaching and mentorship to associates at all levels through collaborative and consultative approaches, enhancing team performance and engagement
- Managing the full life cycle of onboarding, offboarding, payroll, and timekeeping for more than 2,000 employees using Workday, while resolving troubleshooting issues to maintain operational continuity
- Developing a more efficient onboarding process, from 75% to 93% completion with the first 3 days, by gathering stakeholder feedback, analyzing data, and creating a comprehensive project plan, resulting in a flexible system that accommodates remote, hybrid, and in-person employees
- Serving as the HR Business Partner for Regional Superintendents of Operations, addressing escalated issues related to policies, employee relations, onboarding, and payroll across the New York Region
- Supporting employees throughout their experience in the largest region, New York, by providing great customer service ,guidance and resources to enhance engagement and retention
- Facilitating personal development training for department heads and Directors of Operations on effective onboarding and offboarding practices, contributing to improved compliance with policies
- Updating training materials by reviewing existing documentation and collaborating with legal and compliance teams, ensuring accuracy and usability of information for staff
- Leading and executing numerous project plans with stakeholders for processes such as background checks, fingerprinting, and I-9 compliance, leading to significant cost savings of hundreds of thousands of dollars and 95% compliance rate
- Generating detailed reports for HR Senior Directors on policies, payroll, onboarding, and operational issues, providing insights for strategic decision-making
- Conducting ongoing research on HR developments to ensure compliance with state laws affecting schools, including FMLA, wage laws, and discrimination regulations
- Participating in the Culture Committee to organize team-building events, fostering diversity and a positive work environment for home office staff
HR SYSTEMS AND OPERATORS ASSOCIATE
07.2021 - 09.2021
- Managed the onboarding and offboarding processes for over 2,000 employees using Workday and ADP, ensuring a smooth transition for new hires and departing employees
- Completed background checks for new hires through AssureHire, ensuring compliance with organizational standards
- Resolved initial payroll issues for a staff of over 2,000 employees through Workday, contributing to timely and accurate payroll processing
- Coordinated and rerouting HR and Workday-related tickets on Zendesk, improving response times and customer satisfaction
- Conducted exit interviews for transitioning employees, gathering valuable feedback to enhance retention strategies
- Processed employment and unemployment requests, ensuring compliance with all relevant laws and policies
- Supported the organization's Worker's Compensation efforts by providing general assistance and guidance throughout the claims process
HR ADMINISTRATIVE COORDINATOR
St. Mary's General Hospital
Passaic, NJ
02.2020 - 06.2021
- Managed the recruiting and onboarding process for new hires, ensuring a seamless transition into the organization
- Assisted in organizing events for over 1,000 employees, including holiday parties and award ceremonies, enhancing employee engagement and morale
- Conducted ongoing research on HR developments to ensure compliance with state laws and Joint Commission standards, including FMLA, wage laws, discrimination, and labor relations
- Collaborated with payroll to handle carryovers, merit increases, step increases, and annual raises for over 100 union and non-union employees per pay period, inputting data into Workday and Infor Lawson
- Maintained up-to-date credentials and appraisals for staff through Workday, JBDev, and Infor Lawson, aligning with hospital policy and state regulations
HR Coordinator/Credentialing Manager
Adil Business Systems/Aliron International Inc.
South Plainfield, NJ
10.2019 - 01.2020
- Utilized the Ceipal TalentHire system to identify potential candidates for technology, healthcare, and business positions, enhancing the recruitment process
- Assisted in the bidding process for government contracts by reviewing requirements and qualifications, contributing to business development efforts
- Managed the credentialing process for potential candidates, ensuring all forms were accurately completed and submitted
- Conducted background checks and verified employment and educational history for multiple candidates, ensuring compliance and quality in the hiring process
- Finalized the hiring process by verifying the completion and accuracy of I-9 forms, Social Security numbers, state IDs, birth certificates, and application forms in the JazzHR system
HR COORDINATOR INTERNSHIP
E&S Homecare Solutions
South Plainfield, NJ
03.2019 - 10.2019
- Conducted approximately 100 cold recruitment calls daily to schedule interviews for potential hires, increasing the candidate pool
- Utilized the Rosemark system to monitor attendance, including no-shows and clock-ins/outs for over 100 employees, ensuring workforce management accuracy
- Verified pending employee actions through calls and confirmations, ensuring that all records were accurate, up-to-date, and properly signed
- Completed the hiring process by ensuring the accuracy and completion of I-9 forms, Social Security numbers, state IDs, and application forms in the Rosemark system
- Organized and hosted orientations for new hires, coordinating with managers, dietary teams, and IT to ensure all arrangements were in place for effective onboarding
- Resolved clock-in and clock-out errors using JBDev, improving timekeeping accuracy for staff
- Provided detailed reports for the CEO and CNO by closely collaborating with the HR Director, facilitating data-driven decision-making
- Generated reports for the union regarding new hires, terminations, pay increases, status changes, and personal information updates
- Updated records for terminations, new hires, transfers, status changes, and promotions through Workday and Infor Lawson, ensuring data integrity
Education
Rutgers Data Science Bootcamp -
Rutgers, The State University of New Jersey
New Brunswick, NJ03.2023
Master of Labor and Employment Relations - MLER
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2019
Duisburg-Essen University
Duisburg, Germany07.2018
Bachelor of Science - Criminal Justice and Legal Studies
Rutgers, The State University of New Jersey
Newark, New Jersey05.2017
Skills
- Onboarding and Offboarding Management Employee Relations HR Compliance and Regulations Payroll Administration Data Analysis and Reporting Performance Management Talent Acquisition and Recruitment HR Policy Development Project Management Training and Development Change Management Workday and ADP Proficiency Conflict Resolution Team Leadership and Coaching Process Improvement Initiatives HR Metrics and KPIs Communication and Interpersonal Skills Timekeeping and Attendance Management Cultural and Diversity Initiatives Background Checks and Credentialing
- HR Systems: Workday, ADP, Infor Lawson, SmartRecruiters, Zendesk
- Data Analysis and Visualization: Tableau, Jupyter Notebooks, MySQL, Python
- Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
Volunteer Experience
- Hashtag Lunch bag, Assisted in distributing bagged lunches to about 100 homeless individuals, mainly children.
- The Kid's First Fund, Georgetown, Guyana, Aided in raising funds of $10,000 through various fundraising events to assist poor children with food, clothing, shelter, and education
Affiliations
Honors Council - Panel at Rutgers State University that helped resolve issues with students who violated the code of conduct.
Timeline
HR SYSTEMS AND OPERATIONS LEAD
Uncommon Schools
09.2021 - Current
HR SYSTEMS AND OPERATORS ASSOCIATE
07.2021 - 09.2021
HR ADMINISTRATIVE COORDINATOR
St. Mary's General Hospital
02.2020 - 06.2021
HR Coordinator/Credentialing Manager
Adil Business Systems/Aliron International Inc.
10.2019 - 01.2020
HR COORDINATOR INTERNSHIP
E&S Homecare Solutions
03.2019 - 10.2019
Rutgers Data Science Bootcamp -
Rutgers, The State University of New Jersey
Master of Labor and Employment Relations - MLER
Rutgers, The State University of New Jersey
Duisburg-Essen University
Bachelor of Science - Criminal Justice and Legal Studies
Rutgers, The State University of New Jersey
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