Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Collier

Tacoma,WA

Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

13
13
years of professional experience

Work History

Lead Cashier

Compass Group USA
10.2018 - Current
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
  • Performed store opening and closing.
  • Processed both cash and card purchases and returns.
  • Led cashiers and associates in providing thoughtful customer service.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Reconciled daily totals to maintain balanced and compliant ledgers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.

Assistant Manager

Blazing Onion
01.2014 - 10.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Server

Red Robin
04.2010 - 02.2014
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

West Auburn
Auburn
06.2010

Skills

  • Work Task Prioritization
  • Credits and Refunds
  • Employee Assignments
  • Signage Changes
  • Coaching and Training
  • Optimizing Team Performance
  • Store Opening and Closing
  • P&L Responsibility
  • Verbal Communication
  • Multi-Tasking Skill
  • New Hire Training
  • Front-End Supervision
  • Team Contribution
  • Billing and Payment Processing
  • POS Systems
  • Scheduling
  • Policy Enforcement
  • Cashier Training
  • Restock Products
  • Time Management Strength
  • POS System Operations
  • Accounts Payable and Receivable
  • Manager Support
  • Schedule Coordination
  • Account Invoicing
  • Labor Cost Controls
  • Cooperative Attitude

Timeline

Lead Cashier

Compass Group USA
10.2018 - Current

Assistant Manager

Blazing Onion
01.2014 - 10.2018

Server

Red Robin
04.2010 - 02.2014

High School Diploma -

West Auburn

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Jonathan Collier