Jonathan Conti
Houston,TX
Summary
Accomplished Warehouse Manager adept in devising innovative solutions to diverse business concerns and goals. Forward-thinking leader with self-motivated and tactical mindset. Established operational efficiencies and achieved ISO 9001 compliance through strategic policy development and problem-solving. Demonstrated excellence in staff management and workflow coordination, significantly improving productivity and safety standards.
Overview
16
16
years of professional experience
Work History
Warehouse Manager
Stratum Reservoir
05.2019 - 06.2023
- Conducted periodic audits of clients' stored samples to ensure accuracy, identifying discrepancies for swift resolution.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Provided global SME support for proprietary inventory system and generated customized inventory reports by writing tailored SQL scripts.
- Onboarded, trained, and managed day-to-day operations of warehouse, inventory, and shipping/receiving teams.
- Developed and revised procedures to reduce risk, improve productivity, and achieve ISO 9001 compliance.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Global Software Support Manager
Weatherford Labs
03.2014 - 05.2019
- Maintained a greater than 98% satisfaction rating with customers by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Created and optimized all procedures and technical work instructions for the global support team.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Established team priorities, maintained schedules and monitored performance.
Web Publishing Team Lead
Weatherford Labs
04.2007 - 03.2014
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Created and optimized all procedures and technical work instructions.
Education
Certificate - SQL (Intro To SQL And Intermediate SQL)
Houston Community College
Houston, TX2016
Associate of Specialized Technology - Visual Communication
International Academy of Design And Technology - Pittsburgh
Pittsburgh, PA05.2006
Associate of Applied Science Candidate - Information Technology
Nash Community College
Rocky Mount, NCSkills
- Database Management
- Hiring and Training
- Problem-Solving
- Staff Management
- Workflow Coordination
- Multiple Priorities Management
- Budget Management
- Policy Development
- Forklift Operations
- Performance Evaluations
Timeline
Warehouse Manager
Stratum Reservoir
05.2019 - 06.2023
Global Software Support Manager
Weatherford Labs
03.2014 - 05.2019
Web Publishing Team Lead
Weatherford Labs
04.2007 - 03.2014
Certificate - SQL (Intro To SQL And Intermediate SQL)
Houston Community College
Associate of Specialized Technology - Visual Communication
International Academy of Design And Technology - Pittsburgh
Associate of Applied Science Candidate - Information Technology
Nash Community College
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