Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jonathan Cook

Penn Yan,NY

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Restaurant Server (full-time)

Flagler Steakhouse @ The Breakers

Restaurant Server (full-time)

Lou & Mickey’s Seafood and Steak

Restaurant Server (full-time)

Amada by Jose Garces

Beverage Director / Tasting Room Manager / Assistant Distiller (full-time)

Miles Wine Cellars / Spirits of Miles
- Current

Education

BS in Business Studies: Finance -

Stockton University

Skills

  • Customer Satisfaction
  • Organization
  • Exceptional communication
  • POS System Operation
  • Cleaning and sanitizing
  • Order Accuracy
  • High-volume dining
  • Quality Control
  • Memory retention
  • Service prioritization
  • Order Management
  • Professional Appearance
  • Relationship Management
  • Alcohol Service
  • Food safety understanding
  • Guest Relations Management
  • Wine Knowledge
  • Salesmanship
  • Bar terminology
  • Drink Preparation
  • Wine Pairings
  • Wine service
  • Food and beverage pairings
  • Strong Work Ethic
  • Exceptional customer service
  • Suggestive Selling
  • Sales expertise
  • Sales Techniques
  • Ordering Procedures
  • Point of sale operation
  • Order delivery practices
  • Team Player
  • Warm and Friendly
  • Reliable and Responsible
  • Team Leadership
  • Cool Under Pressure
  • Decision-Making
  • Staff Training
  • Conflict and Complaint Resolution
  • Inventory Management
  • Upselling and Cross Selling
  • Reservations Management
  • Problem-Solving

Certification

  • WSET Level 2 – Award with merit in Wine and Spirits Education Trust
  • House of Lustau – Certified Sherry Wine Specialist (CSWS)
  • Cicerone – Certified Beer Server
  • Sherry Academy Advanced course of Jerez-Xérès-Sherry y Manzanilla Sanlúcar de Barrameda DO

Languages

English
Native or Bilingual
Spanish
Professional Working
Hungarian
Professional Working

Timeline

BS in Business Studies: Finance -

Stockton University

Restaurant Server (full-time)

Flagler Steakhouse @ The Breakers

Restaurant Server (full-time)

Lou & Mickey’s Seafood and Steak

Restaurant Server (full-time)

Amada by Jose Garces

Beverage Director / Tasting Room Manager / Assistant Distiller (full-time)

Miles Wine Cellars / Spirits of Miles
- Current
Jonathan Cook