Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Copeland

DeSoto

Summary

Dynamic professional bringing in-depth retail and professional experience in diverse environments. First-rate planner, manager and communicator highly trained in purchasing and providing high quality customer experiences. Skilled research and forecasting abilities with strengths in communication and key relationship management. Recognized for attention to detail and critical thinking, successfully optimizing project and inventory management.

Overview

11
11
years of professional experience

Work History

Buyer

Vino Club Vintage
03.2024 - Current
  • Specializing in sourcing and evaluating suppliers to ensure quality and cost-effectiveness.
  • Supported inventory management by tracking stock levels and reporting discrepancies.
  • Collaborated with team members to streamline purchasing processes for operational efficiency.
  • Conducted market research to identify potential vendors and product trends.

Manager/Assistant Buyer

Guns And Roses Boutique
04.2015 - 01.2024
  • Led daily operations to optimize customer experiences and increase sales.
  • Developed and implemented staff training programs to enhance team performance.
  • Analyzed inventory management processes, reducing stock discrepancies by improving accuracy.
  • Collaborated with marketing team on promotional strategies, driving customer engagement.
  • Responsible for creative direction and curating content for marketing campaigns.
  • Assisted with sourcing inventory.

Project Manager/Content Producer

Don P Agency
12.2020 - 12.2023
  • Streamlined operational workflows to enhance team efficiency and productivity.
  • Analyzed key performance indicators to drive data-informed decision-making processes.
  • Led cross-functional teams to successfully deliver projects on time and within budget.
  • Developed and implemented project plans, ensuring alignment with organizational goals.
  • Collaborated with clients to define project scope, objectives, and deliverables clearly.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

Customer Care Representative

ADT Security Systems
05.2015 - 03.2020
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high-volume calls while ensuring adherence to service level agreements.
  • Collaborated with cross-functional teams to enhance customer service processes and workflows.
  • Mentored junior representatives on best practices for handling complex issues.

Education

No Degree - Sport And Fitness Management

East Texas A&M University
Commerce, TX

Skills

  • Multi-tasking strength

  • Styling and coordinating

  • Collaborating

  • Purchasing expertise

  • Trend forecasting

  • Strategic sourcing

  • Client relations

  • Sales experience

  • Visual merchandising

  • Attention to detail

  • Critical thinking

Timeline

Buyer

Vino Club Vintage
03.2024 - Current

Project Manager/Content Producer

Don P Agency
12.2020 - 12.2023

Customer Care Representative

ADT Security Systems
05.2015 - 03.2020

Manager/Assistant Buyer

Guns And Roses Boutique
04.2015 - 01.2024

No Degree - Sport And Fitness Management

East Texas A&M University

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