Languages
Summary
Skills
Overview
Work History
Education
Timeline
BusinessAnalyst
Jonathan Cortez

Jonathan Cortez

Miami,FL

Languages

English
Spanish

Summary

Resourceful and able to handle diverse job requirements and meet company goals. Consistently looking for ways to improve operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills

  • Assembly and Production
  • Product Verification
  • Stocking and Replenishing
  • Shipping and Receiving
  • Goal-Setting and Prioritization
  • Accuracy and Efficiency in Documentation
  • Programming
  • Technical Assistance
  • Critical Thinking
  • Equipment Maintenance
  • Active Listening
  • Cash Register Operations

Overview

7
7
years of professional experience

Work History

Warehouse Associate

Amazon
Miami, FL
07.2021 - 04.2022
  • Worked safely around moving machinery.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Consistently lifted materials weighing as much as 50 pounds.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using them to update the system.
  • Volunteered to assist with projects, demonstrating a willingness to learn new tasks and increase skill levels.

Merchandising Specialist

Petco
Orlando, FL
01.2020 - 01.2021
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
  • Assembled quarter and full-size point of purchase promotional displays.
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Established strong vendor relationships to maintain and support business.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Arranged merchandise in alignment with store planogram.
  • Maintained clean store by returning items to proper places.
  • Maintained product inventory and reordered items.
  • Changed displays to reflect new promotions.

Warehouse Associate

Amazon
Miami, FL
10.2018 - 09.2019
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Wrapped pallets in shrink wrap prior to loading.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Simplified shipping and receiving processes for improved workflow.

Stock Associate

Carters Oshkosh
Miami, FL
03.2016 - 10.2018
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Managed inventory storage in clean and organized fashion.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.

Sales Consultant

Best Buy
Miami, United States
09.2015 - 03.2016
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Provided sales and customer service assistance to walk-in traffic
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.

Bagger

Publix
Miami, FL
10.2013 - 05.2015
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Communicated with cashiers and customers to learn about bagging needs.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Performed general cleaning duties by washing windows, sweeping and mopping floors, cleaning bathrooms and dusting displays.
  • Assisted customers by escorting and placing grocery bags in vehicles.
  • Assisted with maintaining clean and organized store appearance.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.

Education

High School Diploma -

G.Holmes Braddock Senior High
Miami, FL
06.2014

Timeline

Warehouse Associate

Amazon
07.2021 - 04.2022

Merchandising Specialist

Petco
01.2020 - 01.2021

Warehouse Associate

Amazon
10.2018 - 09.2019

Stock Associate

Carters Oshkosh
03.2016 - 10.2018

Sales Consultant

Best Buy
09.2015 - 03.2016

Bagger

Publix
10.2013 - 05.2015

High School Diploma -

G.Holmes Braddock Senior High

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Jonathan Cortez