Jonathan Couch
Alma,MI
Summary
Versatile professional with a track record of enhancing production processes at Futuramic Tool & Engineering through meticulous precision and process improvement analysis. Excelled in roles requiring exceptional communication and leadership, achieving high customer satisfaction in sales and safety standards in lifeguarding. Proficient in Microsoft Excel and Fusion 360, demonstrating a commitment to excellence and efficiency.
Overview
3
3
years of professional experience
Work History
Bench Hand
Futuramic Tool & Engineering
06.2024 - 08.2024
- Performed precision hand-finishing, grinding, and deburring of aerospace components to meet tight tolerances
- Interpreted engineering drawings and blueprints to ensure accurate assembly
- Conducted quality checks to maintain industry standards
- Collaborated with machinists and engineers to improve production processes
- Maintained strict safety and cleanliness protocols
Trolley Driver
Twisted Mitten Tours
06.2022 - 09.2022
- Managed and operated a beverage trolley, ensuring timely and efficient service
- Provided exceptional customer service and personalized recommendations
- Ensured compliance with safety and cleanliness standards
- Managed cash and credit transactions with accuracy
Salesman
Curated
06.2022 - 08.2022
- Advised customers on fishing gear selections and techniques
- Built and maintained strong relationships through expert guidance
- Engaged customers via live chats and emails, consistently achieving high sales and customer satisfaction
Lifeguard
Soaring Eagle Casino and Waterpark
05.2021 - 09.2021
- Ensured safety of swimmers through vigilant supervision
- Responded to emergencies with water rescues, first aid, and CPR
- Provided excellent customer service and swim safety tips
- Maintained fitness and readiness through regular training
Education
Bachelor of Arts - Business – Analytics, Data Analytics
Alma College
Alma, MI01.2025
Diploma -
Alma High School
Alma, MI12.2021
Skills
- Process Improvement Analysis
- Microsoft Excel
- R-Studio
- Fusion 360
- Time & Task Management
- Communication & Leadership
- Relationship Building
Extracurricular Activities
Football, Offensive Lineman, Captain, Alma College Football Team, Led team through strategic planning and on-field execution
Awards
- 2x MIAA All-Conference
- 2x AFCA All-Region
- 2x CSC Academic All-District
- 3x Varsity Football Player, 2x MIAA Champion, Team Captain
Timeline
Bench Hand
Futuramic Tool & Engineering
06.2024 - 08.2024
Trolley Driver
Twisted Mitten Tours
06.2022 - 09.2022
Salesman
Curated
06.2022 - 08.2022
Lifeguard
Soaring Eagle Casino and Waterpark
05.2021 - 09.2021
Bachelor of Arts - Business – Analytics, Data Analytics
Alma College
Diploma -
Alma High School
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