Jonathan Couch
Moore,OK
Summary
Dynamic automotive technician with extensive experience at Smicklas Chevrolet, excelling in diagnostics and troubleshooting. Proven ability to enhance service efficiency through effective teamwork and quality assurance controls. Committed to workplace safety and maintaining high standards, resulting in improved customer satisfaction and equipment reliability. Strong analytical thinking and professional communication skills.
Overview
15
15
years of professional experience
Work History
Field Technician
Kirby Smith Machinery Inc.
01.2019 - 12.2022
- Assisted in troubleshooting mechanical issues, enhancing equipment reliability and performance.
- Operated diagnostic tools to identify malfunctions, contributing to swift resolution of technical problems.
- Collaborated with team members to optimize workflow processes and improve service delivery standards.
- Maintained accurate records of repairs and maintenance activities, ensuring compliance with company policies.
- Utilized safety practices with no complaints or accidents.
- Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
Automotive Technician
Smicklas Chevrolet
01.2017 - 01.2019
- Diagnosed and repaired automotive issues using advanced diagnostic tools and equipment.
- Performed routine maintenance tasks including oil changes, tire rotations, and brake inspections.
- Collaborated with team members to streamline workflow and enhance service efficiency.
- Maintained accurate records of repairs and services performed on customer vehicles.
- Assisted in training junior technicians on best practices and safety protocols.
- Communicated effectively with customers to explain repair needs and provide estimates.
- Researched automotive technologies to stay updated on industry trends and advancements.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Read and followed technical documentation to complete accurate repairs.
- Investigated customer complaints to identify cause of malfunctions.
Automotive Technician
High Tech Auto Services
01.2015 - 10.2015
- Performed routine maintenance tasks including oil changes, tire rotations, and brake inspections.
- Collaborated with team members to streamline workflow and enhance service efficiency.
- Maintained accurate records of repairs and services performed on customer vehicles.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Public Health Technician
United States Air Force, USAF
11.2007 - 09.2014
- Maintained accurate records and documentation of patient interactions and health services provided.
- Evaluated program effectiveness through data analysis, ensuring continuous improvement in service delivery.
- Was part of a BW/CW response team which we had to keep the highest safety practices.
- Maintained and ordered supplies to keep our departMentioned working efficiently and minimized down time.
Education
Associate of Applied Science - Automotive Service Educational Program
Oklahoma City Community College
Oklahoma City, OK02.2019
Skills
- Workplace safety
- Professional communication
- Interpersonal and written communication
- Safety management
- Equipment maintenance
- Hardware repair
- Technical analysis
- Conflict management
- Technical writing
- Interpreting diagrams
- Preventative maintenance
- Following safety practices
- Multitasking Abilities
- Worksite preparation
- Customer service
- Diagnostics and troubleshooting
- Organizational skills
- Decision-making
- Analytical thinking
- Teamwork and collaboration
Timeline
Field Technician
Kirby Smith Machinery Inc.
01.2019 - 12.2022
Automotive Technician
Smicklas Chevrolet
01.2017 - 01.2019
Automotive Technician
High Tech Auto Services
01.2015 - 10.2015
Public Health Technician
United States Air Force, USAF
11.2007 - 09.2014
Associate of Applied Science - Automotive Service Educational Program
Oklahoma City Community College