Jonathan Courtney
Toney,UNITED STATES OF AMERICA
Summary
Hardworking COOK bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths. Punctual EMPLOYEE experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations. Dedicated EMPLOYEE experienced in FAST PACED environments. Focused and collaborative team player skillful in communicating and translating customer requests. Offering deep understanding of food safety, OSHA and health code requirements. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Cook
right way resturants inc
Huntsville , AL
11.2023 - Current
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Delivery Driver
UPS
Huntsville, AL
10.2018 - 12.2020
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
ER Technician
Huntsville Hospital Main
Huntsville, AL
10.2016 - 08.2019
- Provided patient care and monitored vital signs.
- Performed venipuncture, arterial puncture and IV insertion.
- Assisted physicians in the diagnosis of medical conditions.
- Collaborated with nursing staff to ensure quality patient care.
- Maintained accurate records of patient data, treatments and medications.
- Documented all procedures on patients' charts in accordance with hospital policy.
- Provided emergency life-saving measures as needed for cardiac arrest, respiratory failure and shock victims.
- Operated a variety of diagnostic equipment such as EKG's, oxygen saturation monitors, blood pressure cuffs, glucometers and pulse oximeters.
- Assessed patient responses to treatments and communicated any changes to the physician or nurse supervisor.
- Responded quickly to emergencies by utilizing appropriate assessment techniques, triage protocols and stabilization measures.
- Participated in continuing education programs to maintain professional competency.
- Actively participated in department meetings providing feedback on process improvements for increased efficiency.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Assisted with CPR and airway clearing procedures during emergencies.
- Responded to cardiac monitor alarms and other codes requiring immediate response.
- Coordinated with nurses to assess and prepare patients for tests and medical procedures.
- Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Safely transferred patients to wheelchair or stretchers for transportation to other departments.
- Monitored patients' condition and reported changes in status or acuity to nurses.
- Stocked and replenished patient care areas with appropriate supplies.
- Monitored diagnostic medical equipment to measure and observe various aspects of patient's health.
- Supported nursing staff in day-to-day operations.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Restocked supplies and cleaned equipment between patients.
- Greeted, guided and offered assistance to patients and visitors.
- Attended training to validate or refresh basic professional skills.
- Used wheelchairs to transport patients around facility and to and from vehicles.
- Performed basic, non-invasive medical assistant duties.
- Collaborated with healthcare teams to determine needs and support daily objectives.
- Built strong and trusting rapport with clients and loved ones.
Manager
RIGHTWAY RESTURANTS INC
Huntsville, AL
05.2004 - 09.2016
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Conducted quality, timely performance feedback and performance appraisals.
- Maintained adequate staffing to meet objectives within budget.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality and conformance.
Education
EMT - EMT
Calhoun Community College
Tanner, AL06-2023
Associate of Science - GEN ED PSYCHOLOGY
Calhoun Community College
Tanner, AL05-2018
Skills
- Recipe-based cooking
- Customer Service
- Grilling
- Food presentation
- Food handling
- Supply Restocking
- Order Verification
- Cleaning and organization
- High volume production capability
- Positive and professional
- Food Preparation
- Portion Control
- Quality assurance and control
Affiliations
- MAINTAINING HOME AND RENTAL PROPERTY, FISHING, BOATING, AND CARING FOR MY DOGS
Certification
- EMT
References
References available upon request.
Timeline
Cook
right way resturants inc
11.2023 - Current
Delivery Driver
UPS
10.2018 - 12.2020
ER Technician
Huntsville Hospital Main
10.2016 - 08.2019
Manager
RIGHTWAY RESTURANTS INC
05.2004 - 09.2016
EMT - EMT
Calhoun Community College
Associate of Science - GEN ED PSYCHOLOGY
Calhoun Community College