Proven Operations Manager and Construction Planner with a track record of enhancing project outcomes and employee performance at Liberty Utilities. Expert in project scheduling and fostering team collaboration, I have significantly improved resource allocation and customer satisfaction. My leadership has resulted in higher profit margins and employee retention through strategic problem-solving and effective communication.
Experienced with project management, resource allocation, and strategic planning. Utilizes analytical skills to develop and implement effective plans that meet organizational goals. Track record of enhancing operational efficiency through collaboration and problem-solving.
Overview
14
14
years of professional experience
Work History
Contract Construction Planner
Liberty Utilities
11.2022 - Current
Coordinated schedules for optimal resource allocation and project completion.
Improved project outcomes by effectively managing timelines and resources.
Analyzed project requirements to ensure alignment with organizational goals.
Enhanced team collaboration by facilitating regular meetings and updates.
Fostered communication between teams to ensure project alignment and success.
Prioritized tasks to ensure efficient workflow and meet deadlines.
Achieved on-time completion of projects with diligent scheduling and resource management.
Operations Manager
Taney County Regional Sewer District
06.2011 - 10.2022
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Increased profit by streamlining operations.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Reported issues to higher management with great detail.
Education
Bachelor of Arts - Philosophy
Baptist Bible College
Springfield, MO
05-1980
Skills
Project scheduling
Resource allocation
Time management
Budget management
Task prioritization
Deadline management
Problem solving
Customer focus
Cost control
Timeline
Contract Construction Planner
Liberty Utilities
11.2022 - Current
Operations Manager
Taney County Regional Sewer District
06.2011 - 10.2022
Bachelor of Arts - Philosophy
Baptist Bible College
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