Jonathan Creinin
Miramar Beach,FL
Summary
Professional with extensive knowledge in food and beverage management. As the Director of Food and Beverage, I had a proven track record of optimizing operations, enhancing culinary offerings, and driving customer satisfaction. Strong focus on team leadership, adaptable to changing needs, and committed to achieving results. Expertise in budgeting, inventory control, and staff training. Recently in my Event Manager role, I am responsible for organizing and managing various events from inception to completion. Utilizing strategic planning and effective communication to ensure successful event execution. Track record of fostering strong vendor relationships and maintaining budget control.
Overview
29
29
years of professional experience
Work History
Event Manager
Hilton Sandestin Beach, Golf Resort and Spa
Miramar Beach, FL
09.2021 - Current
- I wanted to grow my knowledge in the hotel industry and had a great opportunity to join our events team in September 2021. My new role as an Events Manager would be to work with large and small groups on the planning and execution of their events. The groups would range from 30 people to 850 people with a wide range of Meetings, Activities, offsite events, and Meals. Our team would have Weekly meetings where we would discuss any present groups, future groups, Monthly, Quarterly, and Yearly Budgets and Revenues. We would also assist our operations team to ensure the events ran correctly. Our Catering Team would reach Revenues of over $8 million dollars annually.
- Coordinated large-scale events, managing logistics and vendor relationships to ensure seamless execution.
- Analyzed post-event evaluations to identify areas for improvement, driving strategic enhancements for future events.
- Streamlined event planning processes through the adoption of project management tools such as Salesforce and Amadeus Delphi Diagramming, increasing operational efficiency.
- Increased client satisfaction by consistently delivering well-executed events within their budget constraints.
- Developed detailed event reports, documenting all aspects of each event.
- Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
Barefoot’s Manager/ Supervisor
Hilton Sandestin Beach, Golf Resort and Spa
Miramar Beach, Florida
02.2019 - 09.2021
- When I came back to Hilton, I was brought on as Barefoot’s Supervisor to assist the Barefoot’s Manager with the operation of Barefoot’s. Within 2 months of being back the Barefoot’s Manager stepped down and I was asked to step up and become the Barefoot’s Manager. My role as the Barefoot’s Manager was to coordinate all the activities of the staff to deliver quality product and service to the restaurant’s customers and keep the standards at the level expected. I also oversaw the coffee shop and Picnix our Grab and go. The coffee shop is a We Proudly Brew Starbucks satellite coffee shop that sells pastries and espresso style drinks. Picnix is an Ice Cream shop that also sells grab and go sandwiches, and Pizza Hut Express personal pan pizzas. My duties with the staff would be working with the employees from interviews, training, supervising, counseling, discipline. My day-to-day tasks would include holding pre-shift meetings daily before the start of operations to discuss house counts, menu changes, and outlet hours of operation. My daily tasks would include Daily ordering and keeping par levels with our purchasing department. Reconcile daily payroll and tip reports. My weekly tasks include attending weekly Staff meetings, Weekly employee scheduling. My Monthly tasks would include Monthly inventory reports, Monthly Labor forecast, Monthly P&L explanations. Other duties would include Supporting the entire Food & Beverage operation including supervising other areas, if necessary, maintain good communication with all departments throughout the hotel, resolve problems to the satisfaction of the guests involved, control payroll, food and beverage costs, and equipment costs. All three outlets would reach sales of $4 million dollars combined annually.
Vice President of Operations
Contracted Food Services LLC.
South Padre Island, Texas
06.2016 - 11.2018
- In my role with CFS I assisted in setting up our operation from the ground up with construction of our convention style banquet kitchen for the proper preparation for the hundreds of meals a day to under privileged children in after school programs to ensure they had a hot nutritional meal before going home from an after-school day program. I worked with vendors for pricing negotiations on nutritional child items. I had to coordinate with our sponsors, state officials, and the head of programs for multiple facilities to ensure proper food handling and transportation procedures were in place and followed to ensure health and safety for the children. I also had to create and provide the following month’s menu while following the USDA standard for the proper portion of each item served to each participating child. I also set up daily driver logs and drop-off sheets to ensure all procedures were being followed throughout our daily, weekly, and monthly checklists. We were working with 28 different properties and feeding as many as 12,000 children per week. Our gross sales were $1.3 million annually.
Vice President of Operations
SPI-Town LLC
South Padre Island, Texas
05.2016 - 11.2018
- SPI-Town was a Chicago Style Food Truck that we had opened up on South Padre Island, TX to bring a unique and quality product to South Texas. While we were outfitting the truck, I worked with our local Health Code officers to ensure that all aspects of the kitchen were up to code. We were the first Food Truck to open on South Padre Island TX, and shortly after the city gave permits for six trucks to operate on the Island. I worked with our Food Truck committee to make sure all rules and guidelines were both acceptable and obeyed at all times with all food trucks. Our Product was all Vienna Beef Products and were prepared fresh. We had multiple marketing strategies that worked to get the word out and promote and grow our business through many social media platforms and SEOs. I also implemented standard operating procedures for all employees for training and ensured our quality and standards never changed. Our gross sales were $350,000.00 annually.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
Director of Food and Beverage / Vice President of Operations
Meatball Entertainment Inc. DBA: Gabriella’s Italian Grill and Pizzeria (South Padre Island, TX)
South Padre Island, TX
03.2013 - 11.2018
- As the Director of Food and Beverage my duties consist of day-to-day operation of all food and beverage components and I report directly to the President/CEO. My duties also included the purchase of food and beverage products, the oversight of quarterly food and beverage inventories and daily reports on all revenue and costs for up to date financials. I am responsible for the certifications of all staff with food handling and TABC credentials. In 2015, I was promoted to the Vice President of Operations. Since I have started with this company, our revenue had increased by 40% over the 5 years with a lot of new implemented programs. I worked with our Dinning Room Manager and front of the house staff on incentive programs which helped increase our overall sales. I also implemented our takeout & delivery program along with our online ordering program, which has now become 20% of our total revenue. I expanded a catering department for on and off premise activities of our business that has generated 10% more for our total revenue. I oversaw Human Resources and training of all employees and monitored the quality of food and beverage throughout the evening operation. I maintained and oversaw vendor relations on all products and pricing and negotiated lower pricing without compromising quality of product. I reported to our Board of Directors on a quarterly basis with financial reports and state of our business. In 2014, a partner wanted to franchise a unit of our company and expanded to Las Vegas, NV, where I was fully involved from the beginning budget proposal through construction, code enforcement, training of recipes and specifications with our executive chef, staff training, vendor set up, licensing and community outreach. In June of 2018, I took over the role of the company financial controller while maintaining my Food and Beverage duties as well. I would work with our company accountants and would assist and prepare our quarterly financials for our Board of Directors. Our gross sales were $3 million dollars annually.
Director of Operations
Shades Beach and Pool Services
Santa Rosa Beach, Florida
01.2012 - 11.2012
- Responsibilities include: preparing daily and weekly income and expense reports, providing exceptional customer service to visiting guests and owners, advertising and marketing of products, maintaining our company’s social media sites and providing over 100 sets of beach chair and umbrella rentals to contracted beaches along the Destin and Hwy 30A area in Northwest Florida.
- Defined, implemented, and revised operational policies and guidelines.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
Director of Guest Services
Coastal lifestyles Luxury Properties and Rental Management
South Padre Island, Texas
09.2010 - 03.2011
- Assisted the President and Vice-President of the company in ensuring flawless and prompt service to our guests and owners throughout arrivals and departures. I was involved in the expansion and development in creating the water sport and bicycle rental division of the company. I participated in company meetings with owners and business developers and solicited my thoughts and ideas when prompted. Furthermore, I was entrusted with company deposits and financial transactions. Other related job responsibilities included: filing, multitasking, answering multiple phone lines, email, spreadsheets, word documents for rental contract purposes and VIP escort.
- Oversaw day-to-day operations of 75 Condos with staff of 20 employees.
- Led guest services team, ensuring exceptional customer experiences throughout property portfolio.
- Analyzed guest feedback data to identify trends, driving strategic improvements in service offerings.
- Oversaw property management operations, ensuring compliance with industry standards and regulations.
Beach Services Supervisor/Manager
Hilton Sandestin Beach, Golf Resort and Spa
Miramar Beach , Florida
05.1996 - 01.2012
- I began my beach service career at the Hilton Sandestin Beach and Golf Resort as a Beach Attendant in 1996. Over the course of 16 years, I steadily worked my way up the department. Through my time with Hilton, I was employed as the Water sports Supervisor, where I managed daily operations of water trampolines, banana boat rides, and kayaks. In 2004, I was promoted to Beach Supervisor where I helped assist in day-to-day operations of beach services, which included umbrellas, chairs, water sports, and private group functions. In 2006, I was promoted to Beach Manger and held that position until September 2010, due to unfortunate events such as the Deepwater Horizon Oil Spill. I came back to the area in 2011 and was fortunate to accept a position in the Beach Recreation department once again. Other job-related responsibilities included: filing, financial transactions, spreadsheets, employee scheduling, participated in company and county beach vendor meetings, assisted the Director of Recreation in budget analysis, helped organize group functions and refurbished beach equipment. I operated and repaired numerous sailboats, Jet skis and floating water trampolines. I oversaw daily operations, ensuring exceptional guest experiences and adherence to service standards while ensuring smooth workflow and timely completion of tasks.
Education
High School -
Ft. Walton Beach High School
Fort Walton Beach, FL05.2002
Skills
- Ability to multitask / Fast learner
- Excellent interpersonal skills
- Strong mathematical skills
- Team leadership and supervision
- Schedule management, File Management, Finance Management
- Menu planning, Catering event planning and implementation & evaluation
- Vendor relationship management
- Crisis management
- New business development and growth
- Strong work ethic / Approachable
- Computer Programs: Salesforce, Amadeus Delphi Diagramming, ProfitSage, Microsoft Office programs, Micros 3700 front and back of house, Concert, Synergy, ADP, QuickBooks
Community Appointments
South Padre Island Chamber of Commerce - Board of Directors May 2015- Oct 2018
South Padre Island Chamber of Commerce - Executive Committee Oct 2016 – Oct 2018
Awards
Hilton Sandestin Beach Golf Resort and Spa’s Star Performer Award, which is awarded to employees who exhibit outstanding work ethic.
Timeline
Event Manager
Hilton Sandestin Beach, Golf Resort and Spa
09.2021 - Current
Barefoot’s Manager/ Supervisor
Hilton Sandestin Beach, Golf Resort and Spa
02.2019 - 09.2021
Vice President of Operations
Contracted Food Services LLC.
06.2016 - 11.2018
Vice President of Operations
SPI-Town LLC
05.2016 - 11.2018
Director of Food and Beverage / Vice President of Operations
Meatball Entertainment Inc. DBA: Gabriella’s Italian Grill and Pizzeria (South Padre Island, TX)
03.2013 - 11.2018
Director of Operations
Shades Beach and Pool Services
01.2012 - 11.2012
Director of Guest Services
Coastal lifestyles Luxury Properties and Rental Management
09.2010 - 03.2011
Beach Services Supervisor/Manager
Hilton Sandestin Beach, Golf Resort and Spa
05.1996 - 01.2012
High School -
Ft. Walton Beach High School