Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jonathan Crispen

Frankfort,IN

Summary

Dynamic Maintenance Technician with proven expertise at True Tech Services in preventive maintenance and mechanical troubleshooting. Recognized for enhancing equipment functionality and minimizing downtime through effective problem-solving and collaboration. Committed to safety and efficiency, consistently achieving operational goals while fostering a positive work environment.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Dynamic individual with hands-on experience in the Parts Department and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

16
16
years of professional experience

Work History

Maintenance Technician

True Tech Services
10.2024 - Current
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Inspected and maintained equipment to keep items in top working condition.
  • Followed safety protocols to minimize workplace accidents.

Maintenance Technician

Carrolls Corporation
08.2023 - 09.2024
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Replaced worn or broken parts on machines and equipment.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Repaired and replaced pumps, valves and motors.
  • Rewired and replaced faulty electrical components in equipment.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Parts Department Manager

TTG Equipment
01.2020 - 05.2023
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Partnered with managers to implement operational enhancements for paperwork processing.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Collaborated with service department staff to ensure timely delivery of parts needed for vehicle repairs, minimizing customer wait times.
  • Improved inventory management by implementing streamlined processes and accurate recordkeeping.
  • Identified opportunities for process improvement, leading to increased productivity within the department.
  • Managed a high-volume of orders while maintaining accuracy through close attention to detail and effective organization skills.
  • Maintained detailed records of all transactions to support accurate financial reporting and inventory control efforts.
  • Streamlined warehouse operations by reorganizing storage layouts for optimal space utilization.
  • Boosted employee morale through open communication channels, fostering a positive work environment conducive to collaboration and problemsolving.
  • Mentored new team members, providing training on department procedures and best practices to ensure their success.
  • Enhanced customer satisfaction with prompt and knowledgeable assistance in parts selection, ordering, and returns.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Parts Specialist

TTG Equipment
06.2011 - 01.2020
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
  • Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Achieved high order accuracy rates by carefully reviewing documentation before submitting purchase requests to suppliers.
  • Ordered parts from various distributors to fulfill demands.
  • Stocked and managed stock of parts.
  • Assisted customers in finding appropriate parts promptly.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Maintained clean and neat parts counter and sales floor.

Emergency Medical Technician

Clinton County Emergency Medical Service
08.2009 - 06.2011
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
  • Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
  • Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.

Education

General Studies

Rossville JR/SR High School
Rossville, IN
05-1997

Skills

  • Preventive Maintenance
  • Mechanical troubleshooting
  • Troubleshooting skills
  • Parts replacement
  • Equipment installation
  • Equipment Repair

Interests

  • Electronics and Circuit Building
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Fundraising Events
  • Volunteering
  • Outdoor Recreation
  • Camping
  • Road Trips

Timeline

Maintenance Technician

True Tech Services
10.2024 - Current

Maintenance Technician

Carrolls Corporation
08.2023 - 09.2024

Parts Department Manager

TTG Equipment
01.2020 - 05.2023

Parts Specialist

TTG Equipment
06.2011 - 01.2020

Emergency Medical Technician

Clinton County Emergency Medical Service
08.2009 - 06.2011

General Studies

Rossville JR/SR High School
Jonathan Crispen