Jonathan Crispin

Managed day-to-day operations of the restaurant, ensuring compliance with company standards and operational efficiency.

Led and trained a team of [number] staff members, fostering a positive work environment and promoting teamwork to deliver excellent customer service.

Handled customer inquiries, resolved complaints, and ensured customer satisfaction through proactive problem-solving and high-quality service.

Oversaw stock levels, placed orders, and managed inventory to reduce waste and maintain product availability.

Created work schedules, managed timekeeping, and ensured appropriate staffing levels during peak hours to maximize operational efficiency.

Ensured adherence to health and safety regulations, food safety standards, and cleanliness protocols, maintaining a safe environment for both staff and customers.

Assisted in managing cash handling, daily sales, and budget tracking to meet financial targets and reduce costs.

Trained new hires on company policies, procedures, and best practices, contributing to team development and performance improvements

Assisted in executing promotional campaigns and driving sales through upselling, suggesting add-ons, and implementing local marketing initiatives.

Generated daily, weekly, and monthly reports to track sales performance, inventory levels, and operational KPIs.

• Performed tasks supporting managerial operations.