Jonathan Curtis
Memphis,TN
Summary
Results-driven Maintenance Supervisor with expertise in HVAC troubleshooting, work order management, and team leadership. Committed to enhancing customer relations and safety compliance while ensuring efficient workflow and timely repairs.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Maintenance Supervisor
Canterbury Woods Apartments- Mid America Mgmt
Memphis, Tennessee
07.2024 - 07.2026
- Supervised maintenance team to ensure timely repairs and upkeep of facilities.
- Conducted regular inspections of apartments and common areas for maintenance needs.
- Managed work orders and prioritized tasks for efficient workflow execution.
- Coordinated with vendors for specialized repairs and service contracts.
- Maintained records of repairs and parts inventory usage to optimize future planning efforts.
- Provided technical support to operations staff to resolve complex problems with processes.
- Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
- Ensured that safety regulations were followed by employees while performing maintenance tasks.
- Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
- Coordinated emergency repairs to minimize disruption in production schedules.
- Assisted in training new hires on proper operation and maintenance techniques for proper work performance.
- Coached staff on strategies to enhance performance and improve customer relations.
- Analyzed procedures used by technicians during repairs and installations and made recommendations for improvements.
- Prepared and monitored budget to keep maintenance department financially sound.
- Prepared budgets for upcoming projects based on estimated labor costs and materials needed.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared and planned worksites to help jobs run smoothly.
- Monitored employee work levels and optimized performance with strategic approaches.
- Delivered positive reinforcement and constructive criticism for employee work efforts.
- Responded to emergency on-call tasks by providing immediate support.
- Worked on emergency on-call and any overtime as needed.
- Maintained a positive and professional attitude.
- Demonstrated reliable leadership by guiding team members through challenges.
- Performed essential maintenance tasks to ensure operational efficiency.
Maintenance Technician
Canterbury Woods Apartments Mid America Mgmt
Memphis, Tennessee
11.2021 - 07.2024
- Responded promptly to maintenance requests from residents and management staff.
- Performed repairs on plumbing, electrical, and HVAC systems as needed.
- Maintained cleanliness and organization of maintenance shop and tools.
- Assisted in the preparation of units for new residents and move-ins.
- Trained new maintenance staff on safety practices and operational procedures.
- Operated hand and power tools to complete repairs.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Maintained accurate records of all maintenance activities performed.
- Installed new systems, replacement parts, and components to maintain proper operation.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Implemented troubleshooting techniques to resolve issue.
- Completed maintenance tasks to repair HVAC, basic carpentry, plumbing, electrical, appliance and overall maintenance repairs.
- Performed grounds keeping.
- Cleaned the swimming pool.
- Rekeyed locks for enhanced security in residential units.
- Completed make readies for new tenant move ins
Grounds Keeper/ Maintenance Technician
BG Staffing - Canterbury Woods Apartments
Memphis, Tennessee
06.2021 - 11.2021
- Conducted timely repairs on plumbing, electrical, and HVAC systems.
- Responded promptly to tenant service requests and maintenance issues.
- Collaborated with team members to ensure property safety standards were met.
- Assisted in implementing preventive maintenance programs for all facilities.
- Operated hand and power tools safely for various repair tasks.
- Communicated effectively with residents regarding maintenance schedules and updates.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Performed overall maintenance tasks.
- Performed grounds keeping tasks.
- Completed make readies for new tenant move ins.
- Was hired permanently at Canterbury Woods apartments - Mid America Management Corporation began working at Canterbury Woods apartments as a temporary employee of BG Staffing
Education
High School Diploma -
White Station High School
Memphis, TN05-2008
Skills
- HVAC troubleshooting
- Plumbing repairs
- Preventive maintenance
- Work order management
- Budget preparation
- Vendor coordination
- Customer relations
- Team leadership
- Problem solving
- Safety compliance
- Effective communication
- Maintenance recordkeeping
- Employee performance evaluation
- Maintenance scheduling
- Job planning
- Pool maintenance
- Emergency response
- Staff management
- Grounds maintenance
- Work order processing
- Budget management
Certification
- Universal EPA
Timeline
Maintenance Supervisor
Canterbury Woods Apartments- Mid America Mgmt
07.2024 - 07.2026
Maintenance Technician
Canterbury Woods Apartments Mid America Mgmt
11.2021 - 07.2024
Grounds Keeper/ Maintenance Technician
BG Staffing - Canterbury Woods Apartments
06.2021 - 11.2021
High School Diploma -
White Station High School