Jonathan Custer
Ocean Springs,MS
Summary
Adept at project management and client communication, I significantly enhanced productivity and workflow at Custer Construction Company. With expertise in blueprint interpretation and a keen eye for detail, I spearheaded residential and commercial projects, achieving high-quality standards and compliance. My leadership fostered team collaboration, driving project success and client satisfaction.
Overview
33
33
years of professional experience
Work History
Carpenter/Maintenance/ Home Repair
Custer Construction Company
Linthicum Heights, MD
01.1991 - 11.2023
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Followed established job site safety regulations and maintained safe and clean work area.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Planned and executed work with proper tools and materials to maximize productivity.
- Discarded debris and disposed waste to maintain cleanliness and quality standards.
- Measured materials to determine sizes and quantity required for construction project.
- Inspected job sites to identify potential hazards and establish protection and safety standards.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Read and interpreted blueprints to follow specifications of projects.
- Developed and implemented new processes and procedures to improve productivity and workflow.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
- Measured, drilled and sawed materials to perform successful home improvements.
- Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Built and hung custom doors and frames.
- Repaired damaged doors, windows and other structures.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Cut and shaped materials to meet outlined measurements.
- Operated forklifts and other heavy equipment.
- Managed inventory of tools, supplies and equipment.
- Inspected buildings to identify repair needs.
- Installed insulation, trim and other finishing touches.
- Specialized in foundations, framing and finish carpentry.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
- Measured, cut and installed drywall, paneling and other materials.
- Safely operated electric cordless and hammer drills and cutting torches.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Assembled and installed furniture and cabinetry.
- Followed protocols and stayed organized to provide personal and teammate safety.
Grocery/Night Manager,Stocker Multiple Departments
Giant Food
Maryland
02.1992 - 10.2023
- Created nightly shift task lists to assign duties to each employee.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Coordinated vendor and supplier activity for timely delivery of products and services.
- Supervised security personnel in upholding staff, customer and building safety.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Maintained accurate delivery, sales and inventory records for good stock management.
- Managed Number employees in delivering smooth, productive night shift operations.
- Conducted nightly inventory management procedures to track sales and stock levels.
- Assessed and adjusted staffing levels to meet operational demands.
- Implemented cost-saving measures to maximize profit margins.
- Processed customer orders quickly and accurately to meet dispatch targets.
- Trained and mentored new and existing staff to achieve best practices.
- Built constructive working relationships to aid staff loyalty, motivation and productivity.
- Developed detailed plans based on broad guidance and direction.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Launched quality assurance practices for each phase of development
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed senior-level personnel working in marketing and sales capacities.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Handyman/ Maintenance /Builder
Anne Arundel Home Service
Pasadena, MD
10.2020 - 04.2021
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Removed and repaired carpet and wood flooring.
- Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns for Number square foot facility.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Conferred with contracted workers about needs and provided expertise in Type jobs and tool use.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Completed repair jobs to restore functionality to electric and plumbing systems.
- Responded to maintenance requests in Type property with great speed and efficiency.
- Managed available parts, tools, and materials inventory to maintain prompt response capability.
- Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
- Assembled and installed new furniture for client's living room to improve comfort and and functionality.
- Installed lighting fixtures to improve lighting and increase energy efficiency.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Diagnosed and repaired complex mechanical and electrical systems.
- Installed and maintained plumbing and HVAC systems.
- Performed preventive maintenance and repairs on various types of equipment.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Executed tasks within time and budget constraints.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Rewired and replaced faulty electrical components in equipment.
- Positively engaged with customers and maintained professional appearance as company representative.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Replaced worn or broken parts on machines and equipment.
- Safely and effectively handled wide range of cleaning products and solutions.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Repaired and replaced pumps, valves and motors.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Reported issues to property manager so effective resolutions could be put into place.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Wrote and revised maintenance procedures.
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Met with designers and engineers to address conflicts and reach appropriate solutions.
- Completed accurate material and labor estimates for jobs with $Amount+ budgets.
- Delegated assignments based on plans, project needs, and knowledge of individual team members.
- Interpreted blueprints accurately, building structures to exact specifications.
- Developed detailed construction plans and organized required materials to maintain productivity.
- Implemented safety codes and regulations to maintain site compliance and uphold safe working conditions.
- Upgraded construction processes to improve site productivity and reduce project costs.
- Achieved multiple large-scale projects on time, within budget and to high-quality standards through meticulous planning.
- Used personal expertise and craftsmanship to complete residential and commercial renovations.
- Completed accurate material and labor estimates for jobs ranging from small to large budgets.
- Inspected work sites to assess construction quality and productivity against project plans.
- Trained new staff on proper building techniques, site regulations and safety protocols.
- Coordinated subcontractors to complete work within quality and timeframe targets.
- Identified and eliminated safety risks through additional training.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Mixed and poured concrete for variety of projects.
- Used variety of hand and power tools to complete tasks.
- Managed safe and efficient use of tools and equipment on construction sites.
- Inspected tools and equipment to maintain safety and efficiency.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Followed instructions and safety protocols while operating machinery and equipment.
- Cleaned and maintained tools, equipment and worksites.
- Worked on sites, installing roofs and other exterior components.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Operated forklifts and boom lifts to complete various tasks.
- Provided labor support to carpenters, masons and other skilled trades.
- Helped with door and window installations.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Helped with erecting scaffolding and ladders.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Loaded and unloaded materials onto trucks and trailers.
- Installed drywall, siding and other structural components.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Education
High School Diploma -
Lansdowne High School & Academy Of Finance
Baltimore, MD06.1994
Skills
- OSHA Regulations
- Blueprint Interpretation
- Residential construction
- Project Management
- Project Planning
- Commercial construction experience
- Structural Repairs
- Inspection and repair
- Door installation
- Blueprint Reading
- Scaffolding Setup
- Lifts up to Number pounds
- Remodeling Projects
- General laborer
- Staff Management
- Edge Joining
- Construction management
- Drywalling
- Basic electrical knowledge
- Exceptional finish carpentry skills
- Tool Maintenance
- Contract Management
- Scaffolding construction
- Building code compliance
- Window Installation
- Custom cabinetry expert
- Valid State driver's license
- Hand and power tools
- Flooring Installation
- Basic plumbing knowledge
- Measuring and Cutting
- Drywall hanging
- Insulation Installation
- Custom Furniture Creation
- Equipment management
- Project estimation and bidding
- Client Communication
- Worksite safety
- Layout planning
- Finish Carpentry
Timeline
Handyman/ Maintenance /Builder
Anne Arundel Home Service
10.2020 - 04.2021
Grocery/Night Manager,Stocker Multiple Departments
Giant Food
02.1992 - 10.2023
Carpenter/Maintenance/ Home Repair
Custer Construction Company
01.1991 - 11.2023
High School Diploma -
Lansdowne High School & Academy Of Finance