Jonathan Daniels
Little Rock,AR
Summary
Goal-oriented manager with distinguished experience in Hotel and Logistics industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Intelligent management professional with exceptional knowledge of venues, tourist attractions, dining and entertainment offerings.
Overview
3
3
years of professional experience
Work History
Hotel Group Sales Manager
Marriott Little Rock
07.2022 - 08.2023
- Successfully negotiated and secured a high-profile, multi-year contract with a Fortune 500 company, SMERF Groups for their annual events, resulting in over $1.5 million in revenue for the hotel
- Exceeded annual sales targets by 219% in 2022, generating $1.2 million in total revenue for the hotel and contributing to an amazing year for the property
- For 2023, I am already at 130% of my annual overall goal, generating $1.9 million in total revenue
- Successfully negotiated contracts with five major event organizers, securing over 15,000 room nights and bringing in $1,000,000 in additional revenue for the hotel in 2023
- Identified new market opportunities and developed targeted sales campaigns, resulting in a 35% increase in new business acquisitions
- Conducted market research and competitor analysis to identify new business opportunities and areas for growth
- Negotiated contracts with third-party vendors, reducing costs by an average of 15% per event
- Created and delivered engaging presentations to potential clients, showcasing the hotel's unique offerings and amenities.
- Implemented and created promotions to stimulate repeat business and attract new business travel accounts.
- Created hotel awareness through social media campaigns.
- Utilized revenue management techniques to negotiate room rates and function space commitments to enhance hotel's financial performance.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Inside Sales Representative
Priority1
02.2021 - 07.2022
- Trained and mentored five new inside sales representatives, improving overall team performance and cohesion
- Consistently exceeded monthly sales targets by an average of 15%, resulting in increased revenue and team recognition
- Developed and maintained strong relationships with key suppliers, improving communication and collaboration for future projects
- Successfully upsold additional products and services to existing customers, generating an additional $50k in annual revenue.
- Answered customers' questions regarding products, prices, and availability.
- Set up new accounts, established customer credit and set up payment methods.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Program Coordinator
Arkansas Foodbank, Little Rock
09.2020 - 02.2021
- Fostered strong relationships with community partners, resulting in increased collaboration on projects and events that benefited both organizations
- Managed a diverse portfolio of projects, ensuring timely completion and adherence to budget constraints while maintaining high-quality standards
- Conducted comprehensive data analysis to identify areas for improvement, leading to the implementation of new processes that increased productivity by 15%.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Developed and maintained relationships with external partners to facilitate program operations.
Education
Bachelor of Arts - Hospitality Lodging and Club Management
University of Arkansas, Fayetteville
Fayetteville, AR12.2019
Skills
- Negotiation
- Networking
- CRM (Customer Relationship
- Management)
- Revenue Management
- Market Analysis
- Event Planning
- Social Media Marketing
- Annual Reports
- Sales Process
- Phone and Email Etiquette
- Lead Generation
- Cold Calling
- Lead Qualification
- Procurement Tracking
- Telephone Management
- Document Generation
Timeline
Hotel Group Sales Manager
Marriott Little Rock
07.2022 - 08.2023
Inside Sales Representative
Priority1
02.2021 - 07.2022
Program Coordinator
Arkansas Foodbank, Little Rock
09.2020 - 02.2021
Bachelor of Arts - Hospitality Lodging and Club Management
University of Arkansas, Fayetteville
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