Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jonathan David

Tampa,FL

Summary

Self-motivated, reliable, energetic fun loving person with a strong sales and customer service background, outstanding communication and relationship-building strengths. Dedicated to making customers feel welcomed, appreciated while providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Strategic negotiator while consistently exceeding sales quotas while maintaining integrity and showing compassion towards others.

Overview

5
5
years of professional experience

Work History

Car Sales Consultant

Morgan Auto Group
05.2022 - Current
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Customer Service Representative Supervisor

OneTouch Direct
04.2020 - 05.2022
  • Resolved escalated customer service inquiries and complaints to maintain satisfaction.
  • Coached and mentored service representatives to deliver polite, professional customer interactions.
  • Evaluated staff performance and provided feedback to improve customer service delivery.
  • Built positive rapport and relationships for high levels of customer satisfaction.
  • Supervised large teams with guidance, support and direction for high-quality customer care.

Sales Associate

T-Mobile
07.2018 - 04.2020
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

High School Diploma -

Sickles High School
Tampa, FL
05.2018

Skills

  • Excellent communication skills
  • Fluent in English, Spanish & French
  • Excellent People Skills
  • Tech Support
  • Customer Service and Assistance
  • Fast learner
  • Conflict Mediation
  • Lead Pipeline Development
  • Financial Transactions
  • Negotiation Strengths
  • Exceeding Sales Goals

Additional Information

Family oriented, love sports, music and spending quality time with friends and family

Timeline

Car Sales Consultant

Morgan Auto Group
05.2022 - Current

Customer Service Representative Supervisor

OneTouch Direct
04.2020 - 05.2022

Sales Associate

T-Mobile
07.2018 - 04.2020

High School Diploma -

Sickles High School

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Jonathan David