Jonathan DeWitt
Newport,PA
Summary
Conscientious Manager well-versed in guiding operations and motivating team members. Communicates clear company vision and holds team members accountable to drive results and remove barriers and obstacles. Driven worker utilizing flexible leadership style to foster team member engagement.
Overview
20
20
years of professional experience
Work History
Inventory Control Supervisor
Geodis Logistics
07.2023 - Current
- Supervised inventory accuracy through cycle counts, variance review, and stock reconciliation.
- Coordinated receiving, putaway, and replenishment workflows to maintain product availability.
- Monitored inventory control procedures using ERP and warehouse management systems.
- Investigated discrepancies, traced root causes, and corrected record errors.
- Directed staff on inventory handling, count standards, and process compliance.
- Prepared audit-ready inventory reports and maintained documentation for accountability.
- Improved controls across shipping, receiving, and storage areas to reduce loss.
- Decreased inventory shrinkage through diligent monitoring, security measures, and employee training on loss prevention practices.
General Manager
Moe's Home Collection
06.2020 - 07.2023
- Enforced adherence to operational guidelines, brand standards and service expectations.
- Monitored team member performance, conducting evaluations and recommending promotions.
- Reviewed metrics and presented data-driven recommendations to senior leadership.
- Revamped systems, processes, and training programs to reverse underperforming store metrics.
- Prepared operating and capital budgets for division and reviewed expenditures.
- Developed employee strengths to improve engagement and remain competitive.
- Addressed customer service issues with detailed and timely responses to escalated complaints.
- Worked with finance team to manage and streamline accounts payable, accounts receivable and payroll processes.
- Supported HR initiatives by connecting with employees and actioning staff feedback.
- Evaluated training needs and conducted performance reviews to drive staff development.
- Oversaw daily operations with practiced eye, focusing on efficiency, team collaboration and process improvements.
Inventory Control Supervisor
W.B. Mason
10.2017 - 05.2020
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Interpret and communicate work procedures and company policies to staff.
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
Pick Pack / Next Day Supervisor
W.B. Mason
04.2017 - 10.2017
- Use computers for various applications, such as database management or word processing.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Maintain scheduling and event calendars.
- Develop an understanding of customers' needs and take actions to ensure that such needs are met.
- Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
- Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
- Deliver or route materials to departments using handtruck, conveyor, or sorting bins.
Pro Sales Supervisor
The Home Depot
06.2015 - 05.2017
- Resolve customer complaints regarding sales and service.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
Specialty Sales Supervisor
The Home Depot
02.2013 - 06.2015
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Estimate consumer demand and determine the types and amounts of goods to be sold.
- Formulate pricing policies for merchandise, according to profitability requirements.
- Establish credit policies and operating procedures.
- Assign employees to specific duties.
- Keep records of purchases, sales, and requisitions.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Sales Specialists
The Home Depot
03.2010 - 02.2013
- Receive and fill telephone orders for parts.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Fill customer orders from stock.
- Prepare sales slips or sales contracts.
- Receive payment or obtain credit authorization.
- Take inventory of stock.
- Advise customers on substitution or modification of parts when identical replacements are not available.
- Examine returned parts for defects, and exchange defective parts or refund money.
- Mark and store parts in stockrooms according to prearranged systems.
- Discuss use and features of various parts, based on knowledge of machines or equipment.
Non commissioned officer
U.S. Army
06.2006 - 03.2010
- -Maintain team of soldiers
- -Maintain and sign for government equipment
- -Plan, execute , and Supervisor various government missions and goals in the global war on terror
- -Maintain physical fitness requirements
- -Medical training
- -Effective leaders courses
Education
Associate of Arts - General studies
Harrisburg Area Community College
Harrisburg, PA05.2011
High School Diploma - General
East Brunswick High School
East Brunswick, NJ05.2003
Skills
Service Orientation
Time Management
Negotiation
English Language
Critical Thinking
Social Perceptiveness
Active Learning
Reading Comprehension
Judgment and Decision Making
Management of Personnel Resources
Administration and Management
Customer and Personal Service
- Inventory audits
- Supply chain coordination
- Cycle counting
- Lean principles
- Stock control
- Operations management
- Warehouse operations
Timeline
Inventory Control Supervisor
Geodis Logistics
07.2023 - Current
General Manager
Moe's Home Collection
06.2020 - 07.2023
Inventory Control Supervisor
W.B. Mason
10.2017 - 05.2020
Pick Pack / Next Day Supervisor
W.B. Mason
04.2017 - 10.2017
Pro Sales Supervisor
The Home Depot
06.2015 - 05.2017
Specialty Sales Supervisor
The Home Depot
02.2013 - 06.2015
Sales Specialists
The Home Depot
03.2010 - 02.2013
Non commissioned officer
U.S. Army
06.2006 - 03.2010
High School Diploma - General
East Brunswick High School
Associate of Arts - General studies
Harrisburg Area Community College